User Friendly Integration with HRIS a Challenge
July 29, 2025

User Friendly Integration with HRIS a Challenge

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Absorb Engage

Overall Satisfaction with Absorb LMS

All of our training for the entire North American associate base is housed in the LMS. From new hires to product launches and professional development, all courses are stored in the LMS library. It solves the issue of employees not knowing where to go for training.

Pros

  • Customer Interaction
  • Software aethetics
  • User Experience

Cons

  • Technical integration
  • Improve on catalog of pre-created training
  • It has given our employees a place to go for training. Employee engagement improved? Perhaps...time will tell. It has been 7 months
I think there is room for improvement in the technical integration side of things.
  • Content Libraries (Absorb Amplify or 3rd Party Libraries)
  • Reporting & Insights (Absorb Analyze or Absorb Amplify Direct)
  • Ecosystem Integrations (Absorb APIs or Absorb Connectors)
  • Intelligent Recommendations
Responsive teams who try to help

Do you think Absorb LMS delivers good value for the price?

Not sure

Are you happy with Absorb LMS's feature set?

Yes

Did Absorb LMS live up to sales and marketing promises?

No

Did implementation of Absorb LMS go as expected?

No

Would you buy Absorb LMS again?

No

Well suited for companies with simple integrations into an HRIS. If you have more than one HRIS due to complex HR structure, it will not be a simple integration.

Absorb LMS Feature Ratings

Learning Management
6.7
Course authoring
8
Course catalog or library
6
Player/Portal
8
Learning content
8
Mobile friendly
4
Progress tracking & certifications
8
Assignments
8
Compliance management
8
Learning administration
8
Learning reporting & analytics
6
Social learning
8
Gamification
5
Single Sign On (SSO) Enabled Learning
2

Using Absorb LMS

500 - All parts of the business
3 - Training Manager, Training Analyst, eDeveloper
  • New Hires
  • Product Training
  • System Training
  • Soft Skill training
It would be a LOT of work to move all of our training to a new system. It would really have to be worth the change.

Evaluating Absorb LMS and Competitors

  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Integration with ADP was a huge factor. It also was the biggest disappointment.
We would ask questions about multiple instances of an HRIS for integration

Absorb LMS Implementation

Due to integration issues with HRIS it was cumbersome and many hours were spent trying to fix a problem that never had a solution really to begin with.
  • Implemented in-house
Yes - Weekly meetings with set due dates and suggested action plan
Change management was a big part of the implementation and was well-handled - It was all on us within our org. They did not provide us much assistance with how to implement on a user level.
  • technical

Absorb LMS Training

Configuring Absorb LMS

I think it's just right.
Yes - we have customized the interface extensively
No - we have not done any custom code

Absorb LMS Support

ProsCons
Knowledgeable team
Problems get solved
Kept well informed
Quick Initial Response
Difficult to get immediate help
no - cost
Yes - yes

Using Absorb LMS

ProsCons
Like to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
None
  • Taking courses (user)
  • Setting up courses
Yes, but I don't use it

Absorb LMS Reliability

If unable to integrate into multiple HRIS systems, we're unable to push this out globally

Integrating Absorb LMS

We have more than one HRIS and it was not possible to integrate both seamlessly as we were told.
  • ADP (US)
  • ADP (Canada)
  • File import/export
  • Single Signon
  • API (e.g. SOAP or REST)
Ask a lot of questions, especially about integration.

Relationship with Absorb Software Inc.

Seems very expensive for limitations we have experienced.
Ask a LOT of questions about integration.

Upgrading Absorb LMS

Comments

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