TrustRadius: an HG Insights company

Absorb LMS

Score9 out of 10

257 Reviews and Ratings

Learn More

Contact about Absorb LMS

Please fill out the form below to get in touch.

Absorb Software Inc.

Connect with Absorb Software Inc.

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Absorb Software Inc. so that Absorb Software Inc. and TrustRadius may contact you in regard to the information requested.

What is Absorb LMS?

Absorb LMS aims to empower organizations to train employees with the skills needed to stay modern and relevant in today's fast-paced world. The LMS software focuses on aligning learning needs with business demands.

Media

a company's unique identity with a training interface that is custom-designed for the brand.
a company's image and values with a training interface that is tailored to the brand's specific needs.
the course creation workflow, that offer a diverse set of formats, including instructional videos, quizzes, and assessments.
Absorb's course details page, accessible from the course catalog dashboard, used to give learners an understanding of the course material.
learners' progress insights, used to make data-driven decisions with the reporting capabilities of Absorb LMS.
course creation with Create AI Beta.

1 / 6

Top Performing Features

  • Assignments

    Users can assign courses/curricula to individuals or groups, with due dates.

    Category average: 7.8

  • Single Sign On (SSO) Enabled Learning

    Utilizes SSO technology to ease the login process for users.

    Category average: 8.9

  • Compliance management

    Users can identify potential risks and ensure that requirements are met and that certifications are up to date.

    Category average: 8.5

Areas for Improvement

  • Mobile friendly

    Students or employees can access content from mobile devices. Course authors can develop responsive learning content.

    Category average: 7.6

  • Social learning

    Includes features for collaboration and knowledge sharing among peers.

    Category average: 6.3

  • Gamification

    Presents course material in a game-like format to increase engagement and enjoyment.

    Category average: 6.8

7 Years of Satisfying Experience with Absorb

Use Cases and Deployment Scope

We use Absorb to host and track completion of onboarding training for entry-level roles, compliance training for all levels, and completions for eLearning and on-the-job training for manager training programs. We have 7000+ frontline employees and over 1500 store managers that use the platform to complete mandatory and optional training. We also offer optional professional development eLearning, through a connection to Skillsoft's Business Library, for our managers and corporate headquarters employees.

Pros

  • Our system admins are able to easily train on the platform and complete their tasks in a relatively intuitive manner.
  • We are able to brand our pages to fit our brand standards.
  • Absorb provides relatively low friction for users.

Cons

  • The feature we use for on-the-job training checklists is cumbersome for both admins and, more problematically, for users. They need to click through several screens to check off on skills.
  • I'd like to see more options for AI-assisted career pathing and listing of courses by role.
  • Absorb connects with Skillsoft, but the process for integration was costly and took a lot of time.

Return on Investment

  • With Absorb, we were able to standardize and streamline our onboarding process for frontline hires. With a population of 7000+ employees and turnover rate over 100%, this was critical for saving site managers' time and increasing our service standards. While not solely responsible, I believe that the LMS launch helped reduce our turnover by 20% within 5 years.
  • Absorb allowed us to standardize our management training program and track compliance. We were able to add accountability to a program that previously had none and ensured that we could train enough managers to keep pace with growth.

Usability

Alternatives Considered

Docebo Learning Platform and Skillsoft Percipio

Other Software Used

Articulate 360, Canva, Adobe Premiere Pro

Absorb LMS Strong Automation and Reporting at Scale

Use Cases and Deployment Scope

We use Absorb LMS for organizational learning and serve all internal employees for onboarding, compliance, role-based & voluntary learning using all course types such as Online Courses, Instructor-Led Courses, and complex learning paths (Curricula). We have business-owned learning content within a defined governance framework. Next, we will focus more on the manager experience, improve reporting & compliance, and also analytics.

Pros

  • Overall, Absorb LMS is pretty easy to use for learners and especially for admins. It's practical to create and manage course content - it provides the most crucial options and yet is lean enough not to overcomplicate the admin's life. The consistent and customizable "table-view" in most of the admin-areas is very helpful and easy to follow.
  • Using Enrollment Rules, Absorb LMS let you define who a course applies to and how they get enrolled. You can build rules based on learner attributes, such as department, location job role, group, to include or exclude specific audiences. The way Absorb LMS is using enrollment attributes, no other LMS actually can fulfill our requirements easier. Enrollment rules are mainly embedded in individual course options (you can also create scheduled enrollments outside of the courses).

Cons

  • Absorb LMS falls behind a couple other LMS that are very strong in AI-specific special approaches (such as AI-agents) that are in place already within competitors but Absorb LMS has announced promising AI agents (for learners and admins) for 2026 so we're very excited.
  • Very slow handling of public-facing ideas portal for feature requests.
  • Premium features add cost: add-ons like "together" (new coaching module) and others, require separate packages/licensing. On the other hand, Absorb LMS's model keeps the main LMS feature more affordable in comparison to other LMS providers.

Return on Investment

  • Absorb LMS has made a real difference in how smoothly we run training. By automating enrollments and standardizing how we assign key courses, we spend much less time on manual admin and chasing people for completions. Onboarding is also easier now because required learning paths live in one place, so our New Hires ramp up faster, and managers get fewer “what does my team need to take?” questions. The biggest win is simply having cleaner, more reliable data when we need it for reporting or audits.
  • From a global quality and standardization point of view, Absorb LMS has been the backbone for scaling learning without things turning into chaos. It has helped us bring more structure and governance, so we can actually see what’s being created, who it is meant for, and whether the right settings are in place. That means a better experience for learners (less noise, more relevant assignments) and more confidence for the business that our training records are accurate and easy to validate.

Usability

Alternatives Considered

Docebo Learning Platform, MindTickle and Cornerstone Galaxy

Other Software Used

Articulate 360

We love Absorb - Highly Recommended

Use Cases and Deployment Scope

DelMonte Hotel Group uses Absorb as a core part of our training and development strategy. We use the platform for new hire training, management training, and annual compliance training. One business problem Absorb addressed for us was the need for a centralized, consistent, and trackable learning environment for all our associates. We operate locations across five different states and have the platform track compliance of our associates learning was key. Prior to the platform we were using several different training methods such as bizlibary, YouTube, and documents saved on a local drive. Having all the training in one place now makes the onboarding and training processes so much easier for our managers.

Pros

  • Platform Design is user friendly (Admin, manager, and learners)
  • Client Success Managers are knowledgeable and effective
  • Great implementation team
  • Reporting

Cons

  • Create Tool – I just think right now there are some better products on the market. However if you are new to content creation this is a very effective tool.

Return on Investment

  • Increased compliance rates through automated assignments and real-time tracking
  • Improved learner engagement with points for courses and dashboard. Managers can compete against their own team or a company as a whole.
  • Streamlined employee onboarding

Usability

Other Software Used

Clipchamp

Great Experience Implementing Absorb LMS

Use Cases and Deployment Scope

Absorb LMS is our business to business eLearning solution for external sales of eLearning modules, as well as management of learners piloting training through grants and projects. Pre-existing SCORM content is managed as courses and curriculums and made available for purchase through the fully branded, self-service checkout. The platform is extremely customisable, and very accessible - which was a key factor in determine which platform we would provide our content through.

Pros

  • Thorough training and support throughout the build.
  • User friendly and intuitive for both admins and learners.
  • Customisable look and feel - right down to language used within the site structure.

Cons

  • Greater flexibility with Zoom set up for instructor lead courses
  • Alt text added to all image uploads

Return on Investment

  • Improved learner engagement
  • Improved accessibility
  • Empowered admins who can manage more elements than they could in the previous platform

Usability

Alternatives Considered

Go1, Litmos and TalentLMS

Other Software Used

monday.com

Excellent product support and user experience

Use Cases and Deployment Scope

The previous LMS platforms we used were clunky, difficult to navigate, and we had to purchase content to put in the LMS (no authoring tool). Absorb LMS, while pricier than our previous options, contains so much added value. We love Absorb Create and have use it to author over 75 courses since our implementation 6 months ago! It has cut down the time to create learning resources significantly, while still maintaining a high quality. We needed to be able to track learning (which wasn't really possible in our previous LMS's) so the admin experience solved pretty much every problem we had in that regard - we love the ease of use of the reporting feature. I can't say enough good thinks about Absorb LMS and how it's benefited our organization.

Pros

  • Customizing the user interface was fairly simple and our learners WANT to use the platform because it looks so nice.
  • Admins have so many tools at their fingertips to pull reports, create new users, author new courses, and more!
  • Absorb LMS has been the solution to so many problems we had experienced in our previous LMS: ease of use, course library, course authoring, tracking, reporting, etc.

Cons

  • Building out competencies is a long and arduous process we have not tackled because of what's needed to be done beforehand.
  • Career pathing should be way easier to build out.
  • Some reports are hard to find.

Return on Investment

  • We used Absorb LMS to track Annual Safety Training to ensure compliance with inspectors and ensure our teammates understand the risks and how to mitigate them safely. We were never able to track this before and thus, we simply didn't have mandatory annual training.
  • A huge drawback prior to implementation of Absorb LMS was our inability to offer more than our 40 purchased e-courses to our employees. These were mostly safety and equipment based courses, so we didn't have any soft skill development happening. Now we have hundreds of courses available from the Absorb library that cover the safety aspects, but we also have dozens of leadership courses, communication and influence courses, etc. It has been a huge gamechanger for our employees and their development opportunities! When I look at our course library, there are 400 courses, which over 300 being available through Absorb library (the other 80+ were made using Absorb Create).

Usability

Alternatives Considered

Cornerstone OnDemand and Trakstar Learn

Other Software Used

Microsoft 365