Item: Acquia Digital Experience Platform
Rating: 8
Author: scott Haigh

Use Cases and Deployment Scope

We use a number of Acquia products and services across our enterprise. We power over 40 core sites and tools internet and intranet. We leverage the Acquia ecosystem, Drupal, site studio, DAM on ACSF and ACE stacks to build operate, enhance both websites and headless APIs which in turn power various BCBSMA portals.

Pros and Cons

Low code, no code ability for business teams to build and maintain their own basic sites and content
Enables us to have a single source of truth for all our digital assets via the DAM, manage and distribute them across the enterprise and to other third party partner applications
Allow for rapid creation, spin up, publishing of critical digital content without releases, both intranet, and internet
Acquia platform and its operational support is outstanding, extremely reliable

We like the DAM but it needs improvements in its availability of APIs and plug in integrations. ex. the Brightcove plugin does not support 508c asset accessory files, the DAM does, our understanding is there is no API access to the asset aux files.

Return on Investment

Enable us to be fast to market with new digital properties
Enable us to easily create branded templates for our various brands
Meet government compliance requirements for rapid management and distribution of mandated documents.

Time to Market

Extremely fast, we have built numerous custom applications on our DAM, successfully integrating with our Drupal sites, custom APIs, custom tools, and third party tools / sites

Scalability

We depend on Acquia platform, ecosystem, and hosting to be trouble free and have top performance. We perform load teating each year and as we rollout a new application. We have always either been able to scale manually or Acquia has scaled automatically our platform tiers. We have never had in 6 years a performance challenge.

Alternatives Considered

Adobe Experience Platform and Redpoint Global rgOne

Much easier, less costly, and more value for the money. The support for the Acquia tools platform and operation are outstanding. Acquia has been a partner rather than a vendor.

Key Insights

Do you think Acquia Digital Experience Platform delivers good value for the price?

Yes

Are you happy with Acquia Digital Experience Platform's feature set?

Did Acquia Digital Experience Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acquia Digital Experience Platform go as expected?

Would you buy Acquia Digital Experience Platform again?

Yes

Other Software Used

Adobe Analytics, Brightcove

Likelihood to Recommend

Well suited for constructing, enhancing, and operating mission critical websites with a modern UI that meets branding needs well. Able to have low code - no code content and site management with no to minimum development. Able to manage assets well and generally distribute them automatically to numerous digital properties. We are looking at creating a secure logged-in portal with our Acquia products

Acquia Products and Services Review

Software Version

Modules Used

Overall Satisfaction with Acquia Digital Experience Platform