Best Reports Ever!
Updated March 28, 2017
Best Reports Ever!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Acquisio
Acquisio is used by the digital marketing implementation department of the company. We mainly use it for reviewing the performance of PPC campaigns and for providing feedback to all the stakeholders. It is one of the most versatile reporting tools we have used.
- Provides multiple methods of viewing and sharing campaign data. It is definitely an upgrade from the basic PPC reports. Fully customizable and new features are being added regularly.
- Acquisio now provides support for the importation of the video campaign data. This saves her company lots of time as we used to have to do this process manually.
- Aquisio now has instant chat support in the platform which saves a lot of time as you can get quick answers to any problems you may be having.
- Some of the screens in the platform take a little while to load and you may need to refresh.
- More details on mobile campaigns would be helpful but Acquisio is limited by what is available in the PPC provider's API.
- Hopefully they will add support for more fonts soon.
- Acquisio has helped us to improve relationships with our PPC clients.
- The customizable reports have helped our consultants gain better insight into how to help their clients as well.
- The standards we were able to reach using this platform have enabled us to be the top provider in our market.
In terms of reporting Acquisio offers a much more flexible platform where you can fully customize and schedule reports as needed.
Acquisio Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - It doesn't happen very often but the one I can remember was resolved the same day before close of business.
There was one feature which didn't exist in the platform that we were wondering about. We asked and were told that they had been developing a solution and gave us the opportunity to to use it. They provided email and phone support and how-to guides to get us started and have saved us a lot of time.