Item: Acronis True Image
Rating: 10
Author: Dan Hyland

Overall Satisfaction with Acronis True Image

Use Cases and Deployment Scope

We use Acronis True Image as a part of our redundant data backup plan to ensure that our accounting and other business data is being protected. We backup locally on a USB drive, on our corporate Microsoft OneDrive, and also using Acronis for cloud backup. We have experienced ransomware attacks twice within the past several years. We implemented Acronis after the first one and used it to restore our data after the second one happened.

Pros and Cons

Pros

Automated scheduled backup
Intuitive process for data restoration

Cons

Could use more functional backup of mapped network drives, this has occasionally been a problem

Return on Investment

Very affordable solution
Not directly related to our overall business objectives, but "insurance" to make sure we can continue to operate in the case of data trouble

Alternatives Considered

I chose Acronis True Image in addition to QuickBooks' built-in online backup because I have had that service fail from time to time without any notice so I don't trust it to safeguard our data by itself.

Support Rating

I have only needed to contact support once regarding methods to backup data on shared network drives. They were responsive and provided a solution right away that worked.

Key Insights

Do you think Acronis True Image delivers good value for the price?

Yes

Are you happy with Acronis True Image's feature set?

Yes

Did Acronis True Image live up to sales and marketing promises?

Yes

Did implementation of Acronis True Image go as expected?

Yes

Would you buy Acronis True Image again?

Yes

Other Software Used

QuickBooks Desktop Enterprise, Microsoft Office 365, Parallels Desktop

Likelihood to Recommend

Acronis True Image is best for ongoing schedule of backup routine on a single machine. Best suited for small businesses without an IT department. I would have a hard time trying to set it up for several users. Seems like Acronis was designed for "the guy at the office who knows how all the computer stuff works," which is me.

Comments

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Best value for a small business without dedicated IT staff.