Overall Satisfaction with Act-On
We use Act-On to communicate (with donors, training customers and mariners) and to help build new relationships with our not-for-profit organization. We employ the software in development (fundraising) and in education—sending out newsletters and solicitations and creating landing pages and forms to collect information. The software helps us build engagement, foster community and get feedback.
- Act-On offers WYSIWYG content creation.
- Support staff (both in the implementation and maintenance phases) excels in meeting customer needs.
- The metrics provided give non-profits insight into donors and potential donors.
- As the primary marketing user, I can't always help my sales users navigate the platform because our screens look different.
- Real integration with Blackbaud's Raiser's Edge would help our organization.
- Increased engagement with content.
- Collected sign-up information easily.
- Allowed us to create great looking emails, landing pages and forms with ease.