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Simple review
August 29, 2022

Simple review

Kourtney Coleman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business

Overall Satisfaction with ActiveCampaign

I use ActiveCampaign to help create a relationship with them after signing on to my list. I use it to grow and maintain a relationship with monthly emails. Keep track of my list and their interest.
  • Customer Service
  • Making a templates from previously sent emails
  • Info collected on customer
  • The window creating an email it's very clunky and I always seem to end up searching for something.
  • Moving the text boxes around when composing emails can be difficult
  • Changing the text color and other attributes inside the same paragraph or text box doesn't always stay.
  • It has stored all of my contacts so that I am aware of how many I have.
  • It has enabled me to send out emails to my list.
  • Has helped me obtaining information when people sign up for my list.
Mailchimp, and about 3 others over the years.

Do you think ActiveCampaign delivers good value for the price?

Yes

Are you happy with ActiveCampaign's feature set?

Yes

Did ActiveCampaign live up to sales and marketing promises?

Yes

Did implementation of ActiveCampaign go as expected?

Yes

Would you buy ActiveCampaign again?

Yes

The support was great and I liked the timing feature to release the emails but being able to preview it in various ways is always a nice surprise. Being able to see the workflow for the emails and changing the timing of the release of the campaign is good as well. I would like to be able to find out more info on the emails sent. It seems like whatever I'm trying to do on that screen doesn't work. Yet I always try it and right now can't remember what it is. But I'm always like - dang it. How do I find...

The count of the number of people in the CRM vs how many the email gets sent out to is confusing to me. I don't see any reason why they haven't all entered into the master list to get all the standard emails.

ActiveCampaign Feature Ratings

8.2
WYSIWYG email editor
6
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Landing pages
Not Rated
A/B testing
Not Rated
Mobile optimization
9
Email deliverability reporting
8
List management
9
Triggered drip sequences
9
Not Rated
Lead nurturing automation
Not Rated
Lead scoring and grading
Not Rated
Data quality management
Not Rated
Automated sales alerts and tasks
Not Rated
Not Rated
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
10.0
Dashboards
10
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated