ActivTrak made my job easier
November 26, 2020

ActivTrak made my job easier

Tim Andrist | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

I use [ActivTrak] across all the PCs in our office. The metrics for productivity are very useful. The 2 features we utilize the most currently are website blocking and Alarms with screenshots. Going into a disciplinary meeting with these screenshots and logs has been an incredibly helpful tool to show someone just how much time is being wasted. Since implementation we have had less and less issues with time wasting on the PCs. This is mostly from our employees knowing the software is in use.
  • Blocking websites
  • Alarming for things like USB Drive connections, File downloads, accessing social media and more. You can setup the alarm to close the page, take a screenshot and email you if you deem them alarm critical enough.
  • Productivity tracking
  • I don’t have any complaints currently. The software has received critical updates over the years and it is a solid platform.
  • Positive for the business would be highlighted time theft that we were able to address head on with evidence.
Productivity logging by user and service has been very helpful. Without ActivTrak we did not have access to these metrics.

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

Yes

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

Offices and businesses where employee workstations are constantly online seem to be the best fit. Some places that it would be less appropriate are for mobile technicians or where workstations are not online all the time.

ActivTrak Feature Ratings

Automated data collection
10
Data analysis
10
Benchmarking
Not Rated
Pre-built content
8
Data management
9
Self-service insights
Not Rated

ActivTrak Support

The few times I needed support, the team was incredibly responsive and helpful.

Using ActivTrak

Once you go through the system, things are laid out very well. Navigation is easy and clearly displays the options.