ActivTrak is good for most, but so-so for small businesses
July 05, 2021

ActivTrak is good for most, but so-so for small businesses

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

We made the decision to implement ActivTrak to track employee engagement throughout the day and increase productivity for certain employees.
  • The ability to customize rules around notifications and alarms is well-developed.
  • The dashboard for quickly viewing high-level details across all deployments saves time by ensuring results are easily available rather than having to dig and mine for them.
  • I wish ActivTrak sold licenses by the seat instead of in bundles (with a minimum of 5 seats).
  • I was disappointed to see ActivTrak come out with more tiered subscriptions a few months after we were using it - when we started there was a free version and a paid version, but after a few months in the paid version they split it into a free version and two paid versions (so unless you're in the highest tier, you get a subset of the features).
  • It has definitely increased productivity through getting employees more on-task.
  • The robust rules you can set are wonderful, and ensure that almost any use case can be accounted for.
  • The dashboard is good for a quick glance to see how people are performing.
ActivTrak allows us to see who's on-task (and how often), which provides the tools to correct issues early on rather than letting them slide for long periods of time.
ActivTrak allows us to track usage and data anywhere on the planet - if an employee takes a computer somewhere, ActivTrak stores data locally and sends it out when there is a network connection, allowing us to get insight no matter the environment of the employee.

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ActivTrak is great for tracking employee engagement, time on task, and alerting on unauthorized use of company assets. It can also help identify potential candidates for burnout. While it's relatively affordable, it's not ideal for small companies/deployments as the pricing requires a minimum of 5 seats.

ActivTrak Feature Ratings

Automated data collection
Data analysis
Pre-built content
Data management
Self-service insights