A manager tool that actually helps drive better performance and engagement conversations
September 30, 2021

A manager tool that actually helps drive better performance and engagement conversations

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ActivTrak

We currently use ActivTrak within our Sales and Engineering departments.

The Sales team utilizes the insights and data from ActivTrak to drive better conversations between Sales leadership and employees. Managers use the data to see how employees are operating systems and tools and then guide employees on how they may alter their work to be more effective and thus drive greater team output. Also, to ensure employee well-being, prevention of burnout, and productivity trends.

The Engineering Department uses the device for a different reason. They use the tool to monitor contractor and vendor resources to ensure company tools, resources, and data are used according to policies.
  • Provides manager coaching tips to drive more productive 1:1 conversations with employees
  • Provides data to identify areas of potential improvement
  • Provides monitoring for security protocols and data safety
  • Identifies potential areas of employee burnout so managers can proactively engage in well being conversations.
  • Identify change in employee behavior that may be an indicator of disengagement.
  • Find commonalities within high performers that you can adopt across other team members.
  • Administrative tools are getting easier to manage bulk changes for team members
  • Integrate with other employee data sources
  • Being able to identify Microsoft Teams calls or meetings as active time
  • Improved 1:1 effectiveness
  • Identified best practices that could be adopted across teams
  • Drove connection during remote work conditions
  • Manager coaching insights
  • Burnout indicators
See team productivity data in a single dashboard view. View adoption or blockers to adoption for new tools rolled out. Identify common behaviors between top performers that others could adopt. Identified areas of coaching for poor performers. Indicated trends in behavior that helped drive proactive engagement conversations between managers and employees.
Yes! When everyone went remote you could not have a good view of behaviors that can drive burnout risk. ActivTrak enabled managers to be able to stay in touch with their team members and identify what they could no longer see on the floor.

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

Yes

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

ActivTrak is an excellent tool to drive greater productivity conversations and performance within roles that team output is easily reported on such as Sales, Support, and Professional Services organizations. This is a great way to keep remote or hybrid teams connected and be able to identify in advance potential burnout or change in behaviors that can start a proactive, strategic conversation to identify areas for potential disengagement in advance to have an opportunity to keep a key performer. This tool also helps employees see how they might be more productive within their working hours to drive great self awareness and their own self management.

ActivTrak Feature Ratings

Automated data collection
10
Data analysis
10
Pre-built content
9
Data management
10
Self-service insights
8