Securing confidence employees are productive
October 07, 2021

Securing confidence employees are productive

Ken Berke | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with ActivTrak

Activtrak is used across the entire company. It provides reassurance employees are being productive. It also provides a listing of websites visited so non-business related sites can be addressed with the employee.
  • Monitor productivity of websites and apps/software use.
  • Provides a weekly, daily or a specific timeframe summary.
  • Creates accountability.
  • An easier link to determine if a site or app is productive or unproductive.
  • It has reassured management that employees are productive.
  • It has enabled managers to address issues quickly.
  • Being able to see productive time vs unproductive.
  • Being able to see website use and block sites that are not appropriate.
We did notice improvement in productivity as we addressed issues with employees. Now over 90% of employee time is spent on productive sites and applications/software
It has not had an impact on workloads as we are a small company with mostly task-specific employees. While employees are cross-trained, most only have their tasks to perform each day.
It has not had much impact on workflows for the reasons stated in the prior question.
We have not used other products in the past.

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

Yes

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

Very well suited for call center, sales, or any position that can be monitored via the computer.

ActivTrak Feature Ratings

Automated data collection
9
Data analysis
9
Benchmarking
9
Pre-built content
9
Data management
5
Self-service insights
9