ActivTrak Review
Updated January 11, 2025

ActivTrak Review

Polina F. Snitkovsky | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

We now use AT for both location and productivity tracking and reporting.

Pros

  • At-your-fingertips reports
  • Location tracking

Cons

  • Location insights - they are available now, but we are still unable to take advantage of them
  • It is not very user friendly
  • Still working on it
  • Graphics and charts
We are still working on it.

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

No

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

No

Our objectives are not fully met. We need to track productivity by location (office vs home). We were prepared to upgrade to take advantage of the location insights; however, it does not seem to be compatible with our system. Additionally, the scope of what is being captured by ActivTrak seems to be somewhat limited.

ActivTrak Feature Ratings

Workforce Analytics
6.0
Automated data collection
5
Data analysis
5
Data integration
5
Benchmarking
5
Report designer
5
Pre-built content
10
Data management
5
Self-service insights
8

Using ActivTrak

Comments

  • Megan Moller | TrustRadius Reviewer
    Megan Moller
    (Vendor Representative) commented 3 years ago
    Hi Polina - We'd love the opportunity to dive into the challenge you're facing. I've asked Steve from our Customer Success team to reach out to you privately to see if he can help you work through it. We value your feedback and want to work with you to address it. Thanks again for sharing.

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