ActivTrak is a great tool for monitoring remote employees
January 21, 2025

ActivTrak is a great tool for monitoring remote employees

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

The product addresses the problems of tracking remote employees productivity easily. With ActivTrak we are able to see when our employees are being productive and when they are just sitting at their computer. When discrepancies between paid hours and worked hours varies greatly we are able to investigate to see if there might be a legitimate reason or if the employee is stealing time.

Pros

  • Productive Hour tracking
  • Website tracking
  • Tracking when employees are multi-tasking at home for personal use

Cons

  • Sometimes the screen view doesn't work
  • Passive time needs to be reflected differently
  • Excessive passive time should generate a warning
  • It is had a positive impact on reducing hours paid where no work is actually done
  • Screen view
  • The ability to change the requirements for passive time
  • Comparing employees within the same department.
We discovered that a lot of our employees waste time while at home, but not all of them. There is definitely a certain type of employee that thrives at home compared to in the office, but it is not for everyone. ActivTrak allows us to identify those employees faster so we can make decisions.
ActivTrak helps us see when one employee is doing significantly more work than another. There might be reasons for it but ActivTrak at least gives us a place to start investigating to see if there are any issues that need to be addressed by management. It is best used to monitor remote or hybrid employees.

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ActivTrak go as expected?

I wasn't involved with the implementation phase

Would you buy ActivTrak again?

Yes

If you have a lot of remote employees ActivTrak is a good tool. The data needs to be investigated and employers shouldn't just rely on strict hour requirements but it is a good tool for seeing where employers should investigate. If everyone is in the office and not remote I think this tool would be less helpful but still valuable to see who is wasting time.

ActivTrak Feature Ratings

Automated data collection
7
Data analysis
5
Benchmarking
6
Report designer
4

Comments

  • Vanessa P | TrustRadius Reviewer
    Hi there - Thanks for taking the time to share your experience. Id love the opportunity for the team to turn your experience into a 5-star one. Would you be open to talking to someone on our product or customer experience teams If so please email me at teamactivtrak.com and Id love to connect you. Thanks again for your time and I look forward to hearing from you -Vanessa

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