GREAT TOOL!
January 09, 2025
GREAT TOOL!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with ActivTrak
WE MONITOR REMOTE EMPLOYEE USE. WEBSITE VISITS, TIME SPENT WORKING, OPEN PROGRAMS, AND PAGES THAT ARE BEING USED. WE FIND THAT EMPLOYEES KNOWING THIS IS VISIBLE HAS LED TO AN INCREASE IN PRODUCTIVITY.
Pros
- TRACK USEAGE TIME.
- MONITOR WEBSITE VISITED.
- ALLOW FOR A MORE HONEST WORK ENVIRONMENT.
Cons
- HAVING THE ABILITY TO SEND REAL-TIME PERFORMANCE ALERTS.
- SUCH AS ALLOWING US TO SET A TIMER SUCH AFTER 60 MINUTES OF RECORDED WORK, THE USER IS PROPTED TO TAKE A 10-MINUTE BREAK OR STAND AND MOVE AROUND.
- EMPLOYEES STAY MORE ACTIVE IN EMAIL AND CUSTOMER INTERACTIONS AS WE USE SEVERAL CUSTOMER PORTALS TO ENTER DATA.
- EMPLOYEES ARE SCORED WEEKLY AND MONTHLY AND AWARED BASED ON ACTIVE WORK SHOW TIME.
- WEBSITE TRACKER.
HOLDING PEOPLE ACCOUNTABLE.
YES- 100% EVEN HAD AN INSTANCE WHERE AN EMPLOYEE COME TO US, ASKING FOR MORE WORK, AS HE SEEN HE WAS NOT SHOWING AS ACTIVE AS OTHERS.
HELPS WITH VERIFACATION.
Do you think ActivTrak delivers good value for the price?
Yes
Are you happy with ActivTrak's feature set?
Yes
Did ActivTrak live up to sales and marketing promises?
Yes
Did implementation of ActivTrak go as expected?
Yes
Would you buy ActivTrak again?
Yes
Comments
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