Happy customer
Updated January 27, 2025

Happy customer

Jennifer Gangler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • FInancial Management Suite
  • DIstribution Management Suite
  • Project Accounting Suite
  • Customer Management Suite

Overall Satisfaction with Acumatica

Sales orders,purchasing projects and invoicing. Having all the info in one program.

Pros

  • Sales orders
  • Purchasing
  • Invoicing
  • CRM
  • projects

Cons

  • I am currently happy with the service we are being provided
  • we love having everything in one place.
12+ months
Acumatica Direct
n/a
Sales order purchasing and invoicing and now CRM
It's more user friendly and everything is in one area

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

Everything is in one place. Our experience in the past is having to use multiple programs to fulfill our work load

Acumatica Feature Ratings

9.5
Accounts payable
9
Accounts receivable
10
Subledger and Financial Process ()
Not Rated
10.0
Inventory tracking
10
Automatic reordering
Not Rated
9.3
Pricing
10
Order entry
10
Credit card processing
8
Cost of goods sold
9
Order Orchestration
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Award Lifecycle Management
Not Rated
Project Financial Management ()
Not Rated
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

Using Acumatica

25 - ACCOUNTING, PURCHASING, PROJECTS
  • Communucation
  • not sure
  • CRM is big for us right now so the more it evolves the more our sales team will use it.

Evaluating Acumatica and Competitors

Yes - SAGE
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
n/a
n/a

Acumatica Implementation

Acumatica Support

Ease of use
ProsCons
Problems get solved
Kept well informed
Support understands my problem
Quick Initial Response
Slow Resolution
Poor followup
Less knowledgeable
Escalation required
Difficult to get immediate help
Support doesn't seem to care
Not sure. we use Aktion.
When we have gone direct to acumatica for a problem when our partner would or could not help.

Using Acumatica

Ease of use
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Feel confident using
Lots to learn
  • sales orders
  • purchasing
  • projects
  • n/a

Comments

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