Acumatica helped increase our response time.
Updated January 27, 2025

Acumatica helped increase our response time.

Ygor Andreff | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

General Business

Modules Used

  • Project Accounting Suite

Overall Satisfaction with Acumatica

I use Acumatica to manage sales orders, skus, and inventory.

Pros

  • Integration
  • Manage customers
  • Manage inventory

Cons

  • Manufacturing
  • Process improvement
  • Project management
  • Allowed reduce inventory
12+ months
Acumatica helped increase our response time.
Acumatica is used for manufacturing purposes.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

Yes

Would you buy Acumatica again?

Yes

I give Acumatica an 8 out of 10 for managing sales orders.

Acumatica Feature Ratings

6.7
Accounts payable
7
Accounts receivable
7
Global Financial Support
6
Primary and Secondary Ledgers
7
Journals and Reconciliations
7
Configurable Accounting
5
Standardized Processes
8
7.0
Billing Management
7
Cash and Asset Management
7
Period Close
7
7.0
Inventory tracking
7
Location management
7
7.3
Pricing
8
Order entry
7
Credit card processing
Not Rated
Cost of goods sold
7
9.0
Pay calculation
9
Benefit plan administration
Not Rated
6.5
Dashboards
6
Standard reports
7
7.5
API for custom integration
8
Plug-ins
7
7.0
Role-based user permissions
6
Single sign-on capability
8
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
6.0
Project Planning and Scheduling
6
Task Insight for Project Managers
6
Procurement ()
Not Rated
7.0
Control Management
7
7.0
Trade and Customs Management
Not Rated
Fulfillment Management
7
Warehouse Workforce Management
Not Rated
Manufacturing ()
Not Rated
Supply Chain ()
Not Rated
Product Lifecycle Management ()
Not Rated

Using Acumatica

200 - Operation, Sales, IT, Finance
7 - Sdev, analist
  • AP
  • AP
  • Production
  • Projects
  • HR
  • Data analyst
  • Implement workflows
  • Analize data using IA tools
Implementing AI Acumatica features

Evaluating Acumatica and Competitors

Yes - Our Production custom app is going to be replaced with Manufacture module
  • Scalability
  • Integration with Other Systems
  • Ease of Use
I will focus on integration factors

Acumatica Implementation

  • Implemented in-house
  • Third-party professional services
Premier
Change management was a minor issue with the implementation
  • SOP does not exist

Acumatica Support

acumatica community is huge, you can find help for everything
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Slow Initial Response
no we didn't. It is kind of expensive
As a developer I have found an answer for almost everything on the community

Using Acumatica

It basically integrate all our organization areas and the are roles for everything , so you can monitor and allow permissions for every process
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Convenient
Feel confident using
Lots to learn
  • Create orders
  • Create projects
  • Create reports
  • workflows
  • Customizations
Yes, but I don't use it

Comments

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