TrustRadius
Drive Better Enterprise Performance Management with Adaptive Insights
https://www.trustradius.com/corporate-performance-management-cpmAdaptive Insights, a Workday companyUnspecified8.6220101
Greg Clarke profile photo
Updated April 27, 2016

Drive Better Enterprise Performance Management with Adaptive Insights

Score 9 out of 101
Vetted Review
Reseller
Review Source

Software Version

2015.01

Modules Used

  • Planning
  • Discovery
  • Reporting
  • Consolidation
  • Integration

Overall Satisfaction with Adaptive Suite

Enterprise Performance Management

We use Adaptive to drive planning, budgeting, forecasting and financial reporting for ABM Systems.

We also use it to enable our clients to drive better corporate performance. Our clients range from SME to large enterprise.across commerce, industry and government.

Adaptive helps us develop better business plans integrating with our ERP, CRM and other systems from revenue and cost of sales forecasting to remuneration plans and expense budgeting.

Adaptive allows us to build plans collaboratively, consolidating plans and actuals in real time, and to generate better quality reports, more efficiently.
  • Adaptive is methodology agnostic. As strategic imperatives change from growth to operational efficiency users can change their planning approach from driver based, top down planning to bottom up, zero based or just build on prior periods with rolling forecasts and more.
  • Adaptive is collaborative and enterprise class. Enterprises can engage all users to work together in real time to build more effective plans where ones outputs are drivers to others. Yet all have visibility over where the numbers originate with drill through and drill to transaction for explaining when plans are not achieved. And all can see who changed what, when with an audit trail.
  • Adaptive reporting is fabulous.The quality of Adaptive reports is fantastic. Adaptive Reporting empowers users to streamline board quality report pack production and other reporting needs. Users can self serve for reporting. Users can annotate reports. Reporting integrates with MS Office, PDF and other applications.
  • Adaptive Discovery dashboards are nice but they are not a Business Intelligence solution.The dashboards provide users with very attractive dashboards and charts but they only enable cube based hierarchical drill. They do not enable robust, sophisticated, multi-dimensional analytics the way modern BI tools do.
  • Budget Adjustments - Adaptive Consolidation provides great functionality for entering journals. It would be nice to have this sort of capability available for processing budget adjustments especially for the public sector.
  • Email Alerts - Whilst some email alerts are enabled it would be nice if more types were added like out of tolerance alerts
Large Stack Vendors
Compared with financial planning and reporting offerings from IBM Cognos TM1, SAP BPM and Oracle BPM Suite / Hyperion, the Adaptive Suite offers most of the capability but deploys in around 10-30% of the time and provides total cost of ownership savings of over 70%!

Niche Vendors
Compared with niche Corporate Performance Management vendors like Anaplan, arcplan, Corporate Planning, Board, Host Analytics and Calumo, especially for organisations employing 200 or more personnel, the Adaptive Suite offers significant more enterprise class capabilities to drive better, faster planning, reporting and business outcomes. For example, centralised formulae and assumption control, user security and audit trail, process documentation and workflow control, integration to core systems, integrated dashboards and pixel perfect reporting.Most are very hard to deploy using old fashioned client server technologies and are very dependent on restrictive cube based structures, and very hard to deploy for small to medium organisations.

Spreadsheets
Spreadsheet technologies like Microsoft Excel offer great personal productivity capabilities but do not provide enterprise level functionality (e.g. user credential based security, single source of the truth etc.) As a result they are easy to break and hard to maintain and prone to error, and do not offer easy or anywhere near real time consolidation.



Here are some key questions to ask during a selection process. Does your solution enable:

  1. Import/Export and Integration with Excel, ERP, CRM and other systems? Are there connectors available? Open source?
  2. Real time consolidation
  3. Collaboration
  4. Process management and Workflow control
  5. Centralised formulae and assumption control
  6. Change management and version control
  7. Driver based planning and Rolling Forecasting
  8. Scenario analysis
  9. Comparative analysis
  10. Drill through to formulae source on plan numbers
  11. Audit trail and strong user security
  12. Copy actual or plan forward and use of copy forward controls (e.g. historic pattern, assumptions)
  13. Drill-down to transaction on actuals
  14. Annotation
  15. Colour alerting
  16. Email alerting
  17. Integrated dashboards
  18. Integrated pixel-perfect reporting
  19. Consolidation management
  20. Ease of deployment and maintenance

Adaptive Insights, a Workday company Feature Ratings

Long-term financial planning
9
Financial budgeting
9
Forecasting
7
Scenario modeling
9
Management reporting
9
Financial data consolidation
9
Journal entries and reports
9
Multi-currency management
9
Intercompany Eliminations
9
Minority Ownership
9
Local and consolidated reporting
9
Detailed Audit Trails
9
Financial Statement Reporting
9
Management Reporting
9
Excel-based Reporting
9
Automated board and financial reporting
9
XBRL support for regulatory filing
6
Personalized dashboards
7
Color-coded scorecards
7
KPIs
7
Cost and profitability analysis
6
Key Performance Indicator setting
7
Benchmarking with external data
6
Flat file integration
9
Excel data integration
9
Direct links to 3rd-party data sources
9

Using Adaptive Suite

15 - 

We have 15 users internally.

We also support around 2500 users across 50 separate implementations, the largest single one having 500, next 315.

Intuitive and Easy to Maintain

The Adaptive Suite is a very reliable Corporate Performance Management Solution. The solution is very easy to.use and provides timely, quality reporting. We have used the solution continuously for six years and been very pleased with the ongoing enhancements.

Beyond our own positive experience we support many clients across commerce, industry and government. Nearly all our supported customers provide very positive feedback and continue to renew their subscriptions.

Adaptive Suite Implementation

In our experience the Adaptive Suite is quick and easy to deploy.

Most implementations are facilitated in just a few weeks but may range depending on organisation complexity from say 2 to 12 weeks with only the very largest and most complex taking a little longer.

When key stakeholders are properly engaged and the opportunities for skills transfer are exercised, we find that implementations proceed well and are delivered on time and to project budget.
  • Implemented in-house
  • Professional services company
Easy Implementation with Skills Transfer

ABM Systems (www.abmsystems.com) have implemented the Adaptive Suite internally and for many customers across commerce, industry and government.

The solution set is intuitive, so we always encourage users to work with us through the scoping diagnostic and to rapid prototype a proof of concept.

This helps clients develop confidence that the tool-set is fit for purpose and that they can easily OWN the solution. We then provide options on either a complete self-service implementation, a consulting intensive turn-key option or our preferred Skills Transfer and Rollout (STaR) option which is a collaborative, coaching oriented, consulting approach.
Yes - 1. Scoping
We scope the implementation by working our way through the scoping diagnostic, reviewing existing budget models and reports, and facilitating a rapid prototype. Migration and process improvement options are assessed. Key stakeholders and project team members are determined. A project plan is prepared.

2. Mobilisation
This typically involves initial administrator training, development of a change management plan and communication to all impacted people.

3. Build
This commences with import of the charts of accounts, organisational structures and perhaps previous actual financial data to account or transaction level. The planning, consolidation and dashboard modules are built as detailed in the project plan. This might involve configuration of sales, personnel, expense, asset, project, operations and other planning input sheets, dashboard layouts incorporating required dimensions and measures, elimination and adjustments, balance sheet and incomes statement structures to support jurisdiction requirements etc. Versions may be developed to enable rolling forecasting or other approaches.

4. Reports
This phase might include designing simple budget versus forecast versus actual reports, perhaps including features like colour alerting, through to Board standard reporting packages that integrate nicely formatted incomes statements, balance sheets, cash flow statements etc with commentaries and are automated to run to Microsoft Office (formatted for Word, PowerPoint, Excel) or integrated with other Business Intelligence applications like Qlik.

5. UAT and Go Live
Finally we do User Acceptance Testing and move to production.









Change management was a small part of the implementation and was well-handled - Change management is typically a small part of the implementation and is usually easily handled. However this question depends on management intent.

If the intent is simply to migrate the existing budget models into Adaptive without modifying the planning methodologies than there is little change management needed. Input sheets can be configured to look and feel the way the old ones did. So can reports.

If however the intent is to drive substantive change by adopting alternate planning methodologies or to facilitate process improvement, cost reduction or more rigorous revenue planning approaches to enable a growth strategy, then to tool-set will enable those but obviously a more active change management approach is required.


  • The only real challenge we have experienced has been when a third party services firm has been involved in the implementation and there intent is really to over complicate the implementation and to maximise their own fee opportunities.

Adaptive Suite Support

Support requests are always handled promptly and resolved favourably.

Many user support requests arise during initial deployment and use and often represent questions relating to best methods or how to approach their particular situation, which we gladly assist with as we provide the appropriate skills transfer training and assistance.

As clients become more knowledgeable in working with the product suite then they tend not to ask many questions.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No - Adaptive Insights standard support services provide premium level uptime and response time money back guarantees.

We at ABM Systems provide clients with first level support services. Under standard support services we resolve client support requests promptly in alignment with our Service Level Agreement. In the minority of situations where we need to escalate issues to Adaptive Insights we find these requests are handled very promptly. Under our support agreements we provided additional services such as Health Checks to ensure users experience optimal product performance and are making the most of their investment.
Yes - Our bug report as dealt with promptly by the Adaptive support team. We were able to use a temporary work around as the issue was escalated internally, which resulted in the development of a patch. The patch was deployed immediately for all users, as all customers use the same Software As A Service Cloud (SaaS) platform.
Adaptive Insights has provided outstanding support to ABM Systems and to our many Adaptive Insights clients for over six years.

Examples of these range from method assistance requests, through to unexpected outcome investigation and formulae rectification, to model and sheet structure enhancement suggestions to better optimise solution response times when data volumes are exceedingly high.

Adaptive Insights has also been very receptive to our clients and our own product enhancement suggestions, incorporating many improvements that all users now benefit from.

Using Adaptive Suite

Adaptive Suite Reliability