It does everything it's supposed to do with some features that might surprise you.
Updated April 22, 2021

It does everything it's supposed to do with some features that might surprise you.

Nicholas Kouvatsos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Acrobat Reader DC

We've used Adobe Acrobat in many ways over the years. We use it for creating fillable form PDFs, and converting documents to PDF. I also really like the ability to convert scanned documents to PDF with editable text using OCR. I have my signature uploaded, so I always use it to quickly fill and sign documents that are sent to me, even if the publisher did make them fillable/signable. Most recently, we've added using the Adobe Sign feature for sending documents for signature to our own clients.

Pros

  • It's the standard in creating PDFs. You can convert pretty much any document to PDF.
  • Editing existing PDFs is easy with Adobe Acrobat. Even if the existing PDFs are scanned documents, you can still edit the text of the document.
  • Filling out PDFs sent to you is really easy, even if the publisher of the PDF did not make it fillable and signable.
  • Sending documents for signature is easy with the Adobe Sign integration.

Cons

  • I don't really have any complaints. It does everything it's supposed to do very well.
  • Filling and Signing documents
  • Organizing Pages
  • Editing/Cropping Pages
  • Commenting/Marking up
  • OCR
  • For years, only our marketing department had Adobe Acrobat licenses because of the need for it in graphic design. The rest of the company just used Adobe Reader. But now, our sales department also uses Adobe Acrobat to create order forms and agreements for clients to sign electronically using the Adobe Sign add-on to Acrobat. This has saved a lot of time and made it easier for clients who have trouble with technology to get back paperwork more quickly, thus shortening the sales cycle.
The closest competitor to Adobe Acrobat that we've tried is DocuSign, HelloSign, and other document signing services. Now, DocuSign and the others aren't meant to replace Acrobat in the PDF editing arena, only for electronic signatures. I'd say DocuSign is comparable in that respect. It just doesn't do everything else that Acrobat does.

Do you think Adobe Acrobat delivers good value for the price?

Yes

Are you happy with Adobe Acrobat's feature set?

Yes

Did Adobe Acrobat live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat go as expected?

Yes

Would you buy Adobe Acrobat again?

Yes

Again, probably my favorite feature of Adobe Acrobat is the ability to edit existing PDFs with it. While it's best to go back to the original file, make the edits, and export again as a new PDF, when that's not possible, it's extremely easy to make edits to existing PDFs, even if the document was scanned and is a flat image. Adobe Acrobat will convert the text in the image to editable text, and that text still looks the same, even if you add characters. I don't know exactly how it works, but it seems like it creates a font out of the text image and uses that.

Adobe Acrobat DC Support

Everything that it does, it does with ease. It's a very stable program, and very intuitive. I have no recommendations for improvement.

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