Adobe Acrobat

Adobe Acrobat

Customer Verified
Top Rated
Score 8.7 out of 10
Top Rated
Adobe Acrobat

Overview

What is Adobe Acrobat?

Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
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Recent Reviews

I love adobe

10 out of 10
November 15, 2022
I use it to create PDF's (invoices, documents). I also use it to convert documents to/from Word, merge documents together, edit documents, …
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How Adobe Acrobat Differs From Its Competitors

Security

Haven’t looked into that at all. I suspect that no news is good news!
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Security

As someone who works in Pharma, our documents need to be super secure in order to avoid lawsuits or information leaks. Adobe has been amazing in securing our documents and information. I never feel like I have to worry about data breaches or legal issues. It has been a trusted software of mine for …
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Security

Seems fairly secure. It would be nice to have more information on how to lock and secure documents to keep from being edited.
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Security

I've received locked documents requesting signatures so I know there are security features that would prevent others from tampering with documents
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Security

Allows for the use of entrust certificates to prove the validity of the documents which reduces the chance of fraud
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Security

Its has secure our HR and Development documents. Including our customer informations. It allows us to send private information and not worry that it will be comprised
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Security

Adobe Acrobat DC has had a successful impact on our organization. We had a security audit recently and we were praised for protecting our information from data breaches and legal issues thanks to Adobe Acrobat DC.
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Security

Compliance is a huge factor in my industry and that's why I use Adobe DC because I can securely password protect my PDF files when sending them out to clients.
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Security

Thankfully, we have never experienced any issues with possible data breaches and/or legal issues. I do believe that the compliance standards are great compared to what we are looking for to protect our company and data.
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Security

That is very true. However on our side we found it to be too much for our needs (signature on forms). Many users are reluctant to use it for that reason.
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Security

We have experienced no issues concerning data breaches or legal issues when using Adobe Acrobat DC. The fact the software complies with security standards and industry-specific regulations provides us the reassurance that it keeps our PDF files as secure as possible. We appreciate that Adobe …
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Security

The facility of securing ebooks by adding a layer of passwords is crucial when it comes to confidential documents. Adobe offers sufficient security options in that context.
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Security

The impact has been immense in terms of security and compliance because it's easier for everyone to read policies and adhere to them, and make themselves compliant with them.
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Security

I am only aware of the signature securities and the option to use passwords. As a private school, it is important that these measures are in place not only for employees like myself but for students, parents, donors, etc. Keeping confidential information confidential is essential for our …
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Security

I am not the best person to comment on as I have little exposure here. But I can say for certain that this has helped to smooth out a lot of functions in the organization as a whole.
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Security

There are many products that can read, print, and even edit PDF documents, but none, not even Microsoft, is as transparent or as quick to provide updates. Nobody's perfect, but everyone else is inadequate in my opinion. Adobe Acrobat DC releases updates consistently and communicates better. …
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Security

It seems like Adobe Acrobat DC is a pretty safe program to use. It doesn't seem like it uses much from my computer. I haven't had any issues with data breaches or compliance issues in the last 8 years that I have used it. My favorite security feature of Adobe Acrobat DC is being able to …
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Security

It is important for adobe acrobat dc to have these security features and security standards, especially in a company with more than five thousand employees worldwide. It protects the data provided and received through coordination with other clients as well. It does protect everyone from phishing …
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Security

I do not really use many of the security features in Adobe Acrobat other than needing to remove securities to edit a document. I do know that passwords can be added to a document to ensure that is secured. Our HR department has used that feature to securely save and send documents.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Adobe Acrobat, and make your voice heard!

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Pricing

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Acrobat Standard for Individuals

$12.99

Cloud
per month

Acrobat Standard for teams

$14.99

Cloud
per month per user

Acrobat Pro for Individuals

$19.99

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.adobe.com/acrobat/pricing/b…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $12.99 per month
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Product Demos

Acrobat DC: The most powerful, connected PDF experience. | Adobe Document Cloud
01:19
How to Edit PDFs and Get Them E-signed Fast | Adobe Document Cloud
00:56
How to Protect the Content of Your Files | Adobe Document Cloud
00:59
How to Collaborate and Get Feedback in Real Time | Adobe Document Cloud
01:09
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Product Details

What is Adobe Acrobat?

Documents are more than just a collection of information and proof. They are foundational to connecting people and ideas, pushing business forward.  Adobe Acrobat helps to keep users connected to their teams while driving business forward – no matter where they are working.

Acrobat is a PDF and e-signature solution with users among Fortune 500 companies. Acrobat users can create, edit, convert, share, sign, and combine documents from the Adobe platform. It provides for digital experiences that enable team to collaborate and work from any device, anytime, anywhere. Liquid Mode in Acrobat also enables users to view PDFs on small screens without the need to pinch and zoom.

In partnership with Microsoft, Adobe aims to reimagine how work gets done in a modern, secure, and connected hybrid workplace. Acrobat solutions are designed to seamlessly integrate with any preferred Microsoft apps so that users save time by creating, editing, sharing, and signing right from Microsoft 365, Teams, Outlook, and more. It also features smart integrations with Google, Box, and other daily use apps.

Acrobat provides access to file protection features to protect documents from being copied, changed, or printed – for added peace of mind. Acrobat helps organizations comply with security standards and regulatory requirements such as GLBA and FERPA. It also meets ISO 32000 standards for electronic document exchange, including special-purpose standards such as PDF/A for archiving, PDF/E for engineering, and PDF/X for printing.

Adobe Acrobat Screenshots

Screenshot of Create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of With Liquid Mode in Adobe Acrobat Reader mobile app, users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of Fill and sign PDF forms from anywhere and on any device.  Collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of With Adobe Scan mobile app, capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared.  Eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.

Adobe Acrobat Videos

Adobe Acrobat DC is built for the cloud-connected, multi-device world. It streamlines reviews and feedback with a new review service, and users can edit PDFs on tablets with a touch of the finger, or send documents for Signature.
How to make changes to PDFs and send them out to get e-signed in Acrobat Pro.
Password-protected PDFs to keep formatting locked and sensitive info more secure.
Sending PDFs for review, gathering comments in one place, and responding in real time with Acrobat Pro.

Adobe Acrobat Integrations

Adobe Acrobat Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesBulgarian, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukranian

Frequently Asked Questions

Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).

Adobe Acrobat starts at $12.99.

Microsoft 365, Google Workspace, and Foxit PDF Editor (FoxitPhantom) are common alternatives for Adobe Acrobat.

Reviewers rate Ease of integration highest, with a score of 10.

The most common users of Adobe Acrobat are from Small Businesses (1-50 employees).
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Comparisons

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Reviews

(1-25 of 48)
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Score 10 out of 10
Vetted Review
Verified User
Because I don't need it. Used it years ago for account management/billing issues but they have changed the user experience so more of that can be managed online. If I have a question the knowledge base or a video that Adobe has posted answers.
Score 9 out of 10
Vetted Review
Verified User
For a while, Acrobat DC crashed pretty frequently. I contacted Adobe Acrobat support about the problem. At first support was unable to provide a solution. After about a month Adobe's software engineers provided a fix. I just wish it had taken less than a month to solve the problem.
Score 8 out of 10
Vetted Review
Verified User
Live support is difficult to obtain. Most support is in the form of FAQs and community-based online support. There are online experts that can be leveraged, however, nothing compares to real-time voice-based support when you have an issue and a deadline is looming.
July 09, 2020

Adobe Reader DC

Nick Darnell | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
I have never needed the assistance of Adobe support because of the ease of use. I would not be able to accurately rate the customer support at this time. Because of the increased billing requirements now taking place with subscription based services, I could only hope they would have tier-1 support for all users.
Len Masek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I am rating Adobe Acrobat DC as highly as I can because there is really no other program out there that performs as well and is as user-friendly as Adobe Acrobat DC. It is the gold standard, and well worth the investment in my opinion. If you need to work with PDF documents as part of your workday, there really is no other option.
Melanie N. Abea, Esq. | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I have not emailed or contacted the support directly, but I have gone to their website and watched some of their videos on using the product. The videos were fast and not very helpful. I learned more from Google and Youtube on how to use the various functions rather than from Adobe itself.
Score 10 out of 10
Vetted Review
Verified User
I've never had to call in for support on this product... but on the occasion that I need a refresher on how to do something, I can very easily find a support article online through a quick search. In general, I find the program fairly straight forward to use. Usually, I am finding tutorials to pass along to other staff and there are plenty of videos or articles online that are helpful.
February 14, 2020

The Choice for PDFs!

Heather Robinette, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I gave it a 10, but I've never contacted support in my many years of using it. I've never run into a problem where contacting support was required. I've dealt with Adobe support in general and have had a great experience. It was really easy to get my issue resolved. I don't know if the support would be different, but overall it was a good experience.
Karen Zelzer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
There are many tutorials available on how to use the different tools used with Adobe Acrobat DC. A google search will also quickly produce answers since it is a widely used program. They also provide online support for questions or issues the user may encounter. The online support sends you to a very helpful user guide that is user friendly and makes it very easy to search and find answers in a timely manner.
October 18, 2019

We love Acrobat!

Lisa Cooley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Honestly, we've never used support for Acrobat because we've never needed it. So, I don't think I'm the best to answer this question, besides saying that it must be a good thing that we've never had to call support!
Score 10 out of 10
Vetted Review
Verified User
I've had several tickets opened with Adobe Acrobat DC support, both via e-mail, phone, and chat. Everyone I've dealt with was very helpful and in one case went above and beyond to correspond with me personally until my issue was fully resolved. This type of support makes me very glad I chose Adobe Acrobat DC.
Chike Igwegbe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The Adobe support team is forever there to help, I remember one instance where I wanted to cancel my subscription and the support guy asked if he could postpone my subscription for 3 months while I continue using it. I agreed and after 3 months I was able to continue my subscription.
Özgür Erkek, MSc, PRINCE2® | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Did not encountered major issues so far. Had crashes a couple of times while opening big files and trying to sync files from cloud service. After sending crash report, support service contacted through IT and had feedback to overcome the issues for future occurrences.
Score 10 out of 10
Vetted Review
Verified User
I have not used support for Adobe Acrobat DC in particular, but I have used it for other Adobe products in the past, and I have always had a great experience. The support team is knowledgable and helpful, and they are usually very quick to respond. I'm sure the support team for Adobe Acrobat DC is just as great.
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