Adoobe Acrobat - A MUST for any office environment
February 21, 2020

Adoobe Acrobat - A MUST for any office environment

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Adobe Acrobat DC

We use Adobe Acrobat DC across the entire organization. Everyone has Reader installed and now most have Adobe Acrobat DC installed on their laptops. The frequency of use depends on the department, but in our communications department, we use it heavily. All the department offices at the school use it. It is great for making quick edits and adding comments. Most employees are familiar with Adobe Reader so it is an easy transition.
  • Great for putting together multi-page documents and to organize them.
  • Makes it easy to work with other Adobe products such as Photoshop and InDesign.
  • It would be great if this program always automatically recognized any URL or email addresses. Even if you get it scanned for it, it doesn't always recognize it if the full URL is not in place.
  • The text editing is amazing but it would be a bonus if it recognized the font type and size to match your document when you are just in editing mode.
  • Once we had more departments using the DC version, we were able to make most of our forms into fillable forms. We rarely have employees who need to print and rescan their forms. This is a huge time saver across all departments.
  • The negative here is that everyone expects DC to do everything automatically and forget how to use the toolbars. For example, when they open a form, they don't realize they need to edit the form so that it allows for fillable fields. Or they forget that they need to go in and add in the URL to the elements they want to be linked.
There are still some employees who prefer to use Word instead of Adobe for their editing. However, they still use Adobe Acrobat DC in order to export to Word. They are just more familiar with Word and due to their comfort level, they don't want to be bothered with using the editing toolbars in DC. For basic editing, I find it faster and just as easy to use DC.
I've never had to call in for support on this product... but on the occasion that I need a refresher on how to do something, I can very easily find a support article online through a quick search. In general, I find the program fairly straight forward to use. Usually, I am finding tutorials to pass along to other staff and there are plenty of videos or articles online that are helpful.

Do you think Adobe Acrobat Reader DC delivers good value for the price?

Yes

Are you happy with Adobe Acrobat Reader DC's feature set?

Yes

Did Adobe Acrobat Reader DC live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Acrobat Reader DC go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Acrobat Reader DC again?

Yes

This program is a must for any office situation. From simple edits to more complex fillable forms, or even just for comments... this program is great. Even if someone doesn't have the full DC version, as long as they have the free Reader version, they are able to view your document. Also, the documents render well from laptops to mobile devices, which is a big plus!

Using Adobe Acrobat DC

200 - The people in our organization that use Adobe Acrobat DC are primarily faculty and department staff members. Teachers use the program to create and edit documents that are used in their classrooms. They also use the program to make a PDF version for various forms that they need or to make promotional flyers that are needed in the PDF format for sharing across different platforms. In the departments, staff use this program to update yearly documents-- it's so efficient to be able to open last year's document and use the editing toolbar to update dates and contact information!
6 - We have 6 members on our Technical Support team. We are able to call our tech support office, submit an email via their ticketing system, or go in person to the help desk. There are two full-time staff members dedicating to helping faculty and staff with any issues while using Adobe Acrobat on their laptops. We also have four additional tech office team members who are available to provide additional help.
  • Editing documents.
  • Creating fillable forms.
  • We don't use this program in any unexpected ways. Instead, we rely on it for the standbys, quick and easy editing!
  • It will be interesting to see if we have users who use Adobe Acrobat DC on mobile. Right now, everyone uses it via their desktop.
I use this program almost every day. Most of the documents we work with are already PDFs so it would be problematic if I didn't have this program anymore. I would renew it because it has made working with documents so much more efficient than when we used to rely on using Microsoft Word, printing, and scanning!

Evaluating Adobe Acrobat DC and Competitors

I was not part of the purchasing decisions for this program.