Adobe Campaign - Power your campaigns and leverage and learn from the data
September 14, 2023

Adobe Campaign - Power your campaigns and leverage and learn from the data

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Adobe Campaign Standard – SaaS

Modules Used

  • Message Center
  • Transactional Messages
  • Landing pages

Overall Satisfaction with Adobe Campaign

Adobe Campaign is a total game changer. It allows the organization to send personalized emails and messages that our customers are engaging even more with than before. Before, organizing our customers into different groups via more basic software and apps was difficult but now it is easy. Also, it pairs nicely and inteagrates well with other adbobe tools we are using. We can now see how our email sends are doing, and change up our strategy if it is needed. We're even testing out text messages with different groups to see responses. all in all it is very helpful tool
  • customer profiles
  • strong asset segmentation
  • ability to manage multiple channles and campaigns seamlessly
  • personalize emails and communications
  • reporting
  • integrations
  • user interface UI
  • Complexity - can be overwhelming
  • pricing
  • mobile app
  • non-Adobe integration
  • increased customer engagement
  • enhanced efficiency
  • stronger data access
  • improved customer retention
  • higher conversation rate

Do you think Adobe Campaign delivers good value for the price?

Yes

Are you happy with Adobe Campaign's feature set?

Yes

Did Adobe Campaign live up to sales and marketing promises?

Yes

Did implementation of Adobe Campaign go as expected?

Yes

Would you buy Adobe Campaign again?

Yes

the software is user friendly, easy to customize, improved engagement, and helped manage lists. It also improved data access, analysis and reporting. and is feature rich
none applicable
Well suited - businesses that already use an Adobe product, large scale personalization campaigns, multi-channel marketing, integration with adobe suite, complex customer journeys, international campaigns. not well suited - small business / startups, small campaigns, not using Adobe already, simple campaigns, short term campaigns, tight or small budgets, non-tech savy users

Adobe Campaign Feature Ratings

WYSIWYG email editor
7
Dynamic content
8
Ability to test dynamic content
9
Landing pages
9
A/B testing
8
Mobile optimization
5
Email deliverability reporting
9
List management
9
Triggered drip sequences
8
Calendaring
10
Dashboards
9
Standard reports
10
Custom reports
9
API
9
Role-based workflow & approvals
8
Customizability
6
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated