Skip to main content
TrustRadius
Adobe Campaign

Adobe Campaign

Overview

What is Adobe Campaign?

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

Read more
Recent Reviews
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 26 features
  • Dynamic content (92)
    9.6
    96%
  • Standard reports (91)
    8.8
    88%
  • Dashboards (91)
    8.0
    80%
  • List management (92)
    6.3
    63%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Adobe Campaign?

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

46 people also want pricing

Alternatives Pricing

What is Salesforce Marketing Cloud?

Marketing Cloud is an AI-powered, cloud-based digital marketing platform within the Salesforce Customer 360 ecosystem. Marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

What is Constant Contact Lead Gen & CRM?

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Constant Contact Lead Gen & CRM is a marketing and sales platform developed to help businesses build their pipeline, nurture leads and close more deals. The tools are designed to help businesses…

Return to navigation

Product Demos

Adobe Campaign & WeChat Integration Demo - Leadstec

YouTube

Adobe Campaign: Tips and tricks to nail email marketing in 2018

YouTube
Return to navigation

Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

8.8
Avg 7.8

Lead Management

The process of tracking and managing prospective customers from lead generation to conversion.

6.7
Avg 7.7

Campaign Management

Users can schedule campaigns and/or events with reminders, announcements, etc.

8.5
Avg 7.6

Social Media Marketing

Using social media networks to help amplify marketing endeavors.

7.9
Avg 7.5

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.5
Avg 7.5

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

8.3
Avg 7.6
Return to navigation

Product Details

What is Adobe Campaign?

With Adobe Campaign rich customer data can be used to create, coordinate, and deliver dynamic campaigns — through email, mobile, and offline channels. Adobe Campaign supports central workflow management, personalized email marketing, customer data management, and managed cloud services.

Adobe Campaign Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Campaign Management Features

  • Supported: Calendaring

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Platform & Infrastructure Features

  • Supported: API
  • Supported: Role-based workflow & approvals
  • Supported: Customizability
  • Supported: Integration with Salesforce.com
  • Supported: Integration with Microsoft Dynamics CRM

Additional Features

  • Supported: Segmentation and Audience Targeting tools
  • Supported: Program, Activities, & Campaigns Organization
  • Supported: Cross-Channel Orchestration Workflows

Adobe Campaign Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

Oracle Marketing, HCL Unica, and LeadLife are common alternatives for Adobe Campaign.

Reviewers rate Triggered drip sequences highest, with a score of 9.7.

The most common users of Adobe Campaign are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(383)

Attribute Ratings

Reviews

(1-25 of 41)
Companies can't remove reviews or game the system. Here's why
Amit Kumar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Because the software Adobe Campaign really helped my organization to enhance our business development by boosting customer interaction and retention at the same time and also it improved our sales motivation of sales drives. I would love to recommend this software to even small businesses that are looking to improve their true marketing potential.
Score 7 out of 10
Vetted Review
Verified User
My overall experience with the Adobe Campaign is satisficed only, if they reduce their price then it is a bingo. Above all it makes my work very easy and successful through quality campaigning, so always it holds good position in my consideration.
Score 8 out of 10
Vetted Review
Verified User
It solves the problem statement we came up with. System is not easy to configure and hence from usability point of view it can definitely improve.
Score 8 out of 10
Vetted Review
Verified User
Thanks to this tool we are taking more internal control of the creation and deployment of campaigns with less dependency on an ESP. We can pre-program marketing publications, being able to concentrate on the target audience. It helps me manage email campaigns with real-time tracking.
Score 5 out of 10
Vetted Review
Verified User
The overall look and feel is a bit corporate.
Usability should allow for the simplest staff member to make a great, high quality mail out.
data connections are a little tricky to set up so this requires a highly skilled staff member to handle this.
dashboards Are a little clunky.
Nicoline Tordrup Lage | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
This is really useful software for sending emails and making the right segmentation. We can mold the data for great campaigns with A/B testing, and audience creation, and make smart send-outs with great impact on the business. It works seamlessly for our business with 270,000 permissions between B2B and B2C segment.
Sumesh Gansar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Adobe Campaign is very simple to use and also it is a straighforward product. Any new user can start using it without any much training. Also, the platform's user interface is also very much intuitive. The admin user control which Adobe Campaigns offers is also very interesting. Being a SAAS based cloud product, the stability of the product is also top notch
Ankit Singh | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Because the software definitely helped us to save a lot of time and resources but sometimes it is frustrating to work in it as it crashes regularly and the tools available on it are really difficult to understand for new users. I think it can be optimized a little bit as it seems to be outdated now and there are also lots of different options in the market.
Score 9 out of 10
Vetted Review
Verified User
It's drag and drop menu make it user friendly, ultimately it is a simple but powerful tool for design and creating web campaign and digital marketing. It helps to manage emails and SMS, only con I face that slow uploading of hd images otherwise it is good software for digital marketing.
Daniel Horton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
It is easy to learn how to build flows, import dataset to use for personalisation, and manage reporting on the uplift generated from its campaigns. This allows users to make the most of its features with a short session of upskilling. Adobe also provides online training modules to further learn features with the Adobe Campaign.
Mario Benetto | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Great adaptability, ease of use and an incredible ability to manage resources is what this application offers its users, something that undoubtedly makes this option essential for any company in the advertising sector or any company that wants to make itself known. In addition to that, the price of this product is incalculable and every euro is worth it.
Marta Budzan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Very easy to use when you know how to implement it on your end. Adobe has great features which offer outstanding end results when implemented correctly on the user end. The support is great and available for assistance at all times. Very fast response time when you know what you are asking for.
Augastin K Lazar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Adobe Campaign is a great tool for any agency that has to deal with a lot of comparable ad campaigns. It allows you to send personal messages with your preferences and requirements. It enables you to build operational reports in order to track campaign effectiveness and uncover solutions. It's simple to use, with an intuitive UI that provides answers for my clients to improve their customer experience. It has AI-powered mails, it's easy to manage customer lists, and it has a dynamic reporting system.
William Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I highly rate this product due to its great contribution in our organization in marketing and sales journey. Our planning on our resources has been very effective since we deployed this tool. It has been able to manage our customers' contacts, which enables us to connect and get insights on time. Management of our workforce team is very effective from the great tools of management in this great platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Overall, it is a very powerful tool, helps to optimize your campaigns and save your time in setting up and planning retargeting funnel-based campaigns. In terms of UI and ease of use, it could be slightly better, but if you give it enough time and go through video tutorials, you should be able to learn all the features and processes.
Score 9 out of 10
Vetted Review
Verified User
I believe that many applications have some flaws but many in general are very efficient in what they do and among all these, I believe that Adobe Campaign offers great features compared to others and is also a very robust and stable platform. We can use data in a very advanced way to get as much management as possible over the entire flow.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The interface looks a little bit outdated. I am not really a big fan of this UI which orbit around the enterprise solutions of Adobe which is always the same but customised on that tool. The learning curve is quite steep and to find what you need you will for sure need some time to adapt. If the interface would be totally remade from the scratch for the special needs of this application would probably the definitive solution and be a killer app. Also considering the price tag I would say that this need feels even more urgent.
May 25, 2021

Adobe Campaign

Score 10 out of 10
Vetted Review
Verified User
Incentivized
All in one solution to get suspects insights, maintenance of customer data and sending relevant information to the customer throughout the customer lifecycle. Increased ROI as customer are more satisfied and happy. Impressions left is very good. can send information which is tailored made to different customers at a go. The entire process is automatic.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Adobe Campaign provides a clean UI that enables all members of a team - even the non-technical - to utilize its full functionality. While the navigation can at times feel a bit heavily laden (ie. packs a lot of functionality), learning it is not extremely difficult.
Return to navigation