Adobe Captivate - Robust but Complicated
December 20, 2018

Adobe Captivate - Robust but Complicated

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Captivate

Adobe Captivate was used solely by our learning & development team in the Human Resources department up until earlier this year. Captivate was used to create in-house eLearning courses specific to our company that were then loaded into our LMS and made available to all associates for training.


  • Can create almost any kind of animation or interaction imaginable. The options with Captivate are endless.
  • Captivate files work in virtually any LMS which means it is a good solution for most, if not all, organizations.
  • Product support for Captivate is really good. It's very convenient to troubleshoot any issues that arise.


  • I wanted Captivate to be a little bit more intuitive. This may take away from the endless ability to customize; however, it would make things easier if you wanted it.
  • Creating interactions could be a little easier. You have to make sure that every tiny detail of the interaction is timed and entered perfectly for the interaction to work.
  • Some ready-made templates that are easy to manipulate and computer voice-over would be nice. Perhaps that functionality is available now, but it was not in the version we had earlier this year.
  • The eLearning courses that were created using the tool have helped to increase associate's overall knowledge of our company and business processes.
  • Because the system is more complicated to use and to create courses the way you want them, we were not able to complete and publish as many courses as the business was demanding.
I prefer Articulate 360 over Adobe Captivate. While Captivate does have more features overall, Articulate 360 is much easier to navigate and nice, clean courses can be created in a fraction of the time.
Adobe Captivate is better suited for advanced eLearning instructional designers vs. novice or intermediate-level designers. The features are just not as easy to manipulate for someone who is not trained on the software, and it takes a lot of time to learn. That being said, the software has endless features and functionality so for those who are more experienced, you can create really robust eLearning courses.

Adobe Captivate Feature Ratings

Course authoring
Course catalog or library
Learning content
Progress tracking & certifications
Social learning


  • Anonymous | TrustRadius Reviewer
    Custom motion and animation on objects can be controlled and done easily this is good for an engaged elearning project. A great feature of Adobe Captivate is the ability to retain text, shapes, animations and media files in ppt projects to captivate and publish them to HTML5. These can be then published to Captivate prime LMS as well. For mobile and other devices, it provides scalable support. These are not easily doable in Storyline.
    • Anonymous | TrustRadius Reviewer
      Captivate and Articulate are the big players for course content creation and eLearning authoring. Specifically, in areas of mobile responsiveness, custom animations, interations, simulations, immersive learning, import and embedding of videos from YouTube or Vimeo and backward compatibility, Captivate 2019 does have the better options.

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