Adobe Captivate - Robust but Complicated
Anonymous | TrustRadius Reviewer
December 20, 2018

Adobe Captivate - Robust but Complicated

Score 7 out of 10
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Overall Satisfaction with Adobe Captivate

Adobe Captivate was used solely by our learning & development team in the Human Resources department up until earlier this year. Captivate was used to create in-house eLearning courses specific to our company that were then loaded into our LMS and made available to all associates for training.
  • Can create almost any kind of animation or interaction imaginable. The options with Captivate are endless.
  • Captivate files work in virtually any LMS which means it is a good solution for most, if not all, organizations.
  • Product support for Captivate is really good. It's very convenient to troubleshoot any issues that arise.
  • I wanted Captivate to be a little bit more intuitive. This may take away from the endless ability to customize; however, it would make things easier if you wanted it.
  • Creating interactions could be a little easier. You have to make sure that every tiny detail of the interaction is timed and entered perfectly for the interaction to work.
  • Some ready-made templates that are easy to manipulate and computer voice-over would be nice. Perhaps that functionality is available now, but it was not in the version we had earlier this year.
  • The eLearning courses that were created using the tool have helped to increase associate's overall knowledge of our company and business processes.
  • Because the system is more complicated to use and to create courses the way you want them, we were not able to complete and publish as many courses as the business was demanding.
I prefer Articulate 360 over Adobe Captivate. While Captivate does have more features overall, Articulate 360 is much easier to navigate and nice, clean courses can be created in a fraction of the time.
Adobe Captivate is better suited for advanced eLearning instructional designers vs. novice or intermediate-level designers. The features are just not as easy to manipulate for someone who is not trained on the software, and it takes a lot of time to learn. That being said, the software has endless features and functionality so for those who are more experienced, you can create really robust eLearning courses.

Adobe Captivate Feature Ratings

Course authoring
5
Course catalog or library
8
Player/Portal
7
Learning content
6
Mobile friendly
5
Progress tracking & certifications
6
Assignments
5
Learning administration
8
Social learning
9