At American Airlines, Captivate helps our pilots fly further than ever before
October 05, 2022

At American Airlines, Captivate helps our pilots fly further than ever before

Chris Bahr | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Captivate

We primarily use Captivate to develop and publish all of the quarterly and supplemental training for our pilots. Captivate addresses our needs for an all-in-one tool to build, publish, and manage our content in a repeatable and standardized process when tied into our in-house LMS. The products we build with Captivate are seen by 14,000 pilots every 3 months and on average there are 10-15 modules built for each quarter and Captivate has been the key in keeping that ball rolling for us.
  • Standardized templates
  • Powerful layout and editing features
  • Integration with other Adobe tools
  • Easy integration with multiple LMS solutions throughout the industry
  • User interface
  • We need the ability to pull both raster and vector graphics directly into the software from their native applications, ie Photoshop and Illustrator.
  • An easier method to create text lists that can be animated individually without creating separate caption boxes
  • Integration with our LMS
  • Animation and video support
  • Ability to generate text-to-speech or import your own
  • Positive ROI on the proficiency and currency of our pilots
  • Massive ROI on freeing up expensive instructor time to dedicate to teaching our students instead of teaching "corporate or legally required" content that is a waste of skilled instructor time.
  • We have had some negative ROI within our work-group due to some of the intricacies and steep learning curve of the current version of Captivate.
My experience with Articulate is very limited and the vast majority of my work has been in Captivate. I would not feel comfortable providing a comparison in this case.

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Captivate is excellent for creating standardized training for large teams or multiple work-groups. When put in the hands of skilled developers and programmers the sky is the proverbial limit. However, the learning curve is steep for many. If your work-group is less experienced with advanced editing, content creation, or programming, Captivate may not be the best solution.