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Review: "Adobe Connect for Education and Training"
https://www.trustradius.com/web-conferencingAdobe ConnectUnspecified7.5282101
Julie Wuebker profile photo
Updated November 26, 2014

Review: "Adobe Connect for Education and Training"

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version
9.0
Modules Used
Presentation, Training, Meeting

Overall Satisfaction with Adobe Connect

We use Adobe Connect to
  • Deliver and track HR/Compliance Training
  • Support Online Meetings for employees
  • Support Online Meetings for students in their classes
  • Deliver and Track content
  • Provides direct and seamless integration with desktop development tools like Adobe Presenter and Adobe Captivate
  • Granular access control features for content, content folders
  • Granular quiz reporting options
  • Robust meeting and training platform
  • Direct integration with our Learning Management System, BlueQuill
  • Self-service for meeting Hosts
  • It is difficult to get resolutions to issues from Adobe directly
  • The automatic reminders and email functions work inconsistently - known issue
  • Reporting features work inconsistently - known issue
  • Although there is a high-level of granularity with the configuration and permissions, there are a number of permissions that are locked down that we would like to have been able to configure.
  • Maintaining records of training completion across the orgainization
  • Distributing the management and workflow across the organzation
  • Distributing the content creation and management across the organization
  • Adobe Connect was roughly HALF the cost of competitor's products for a similar number of seats/concurrent licenses.
  • BigBlueButton,Skype,Lync,GotToMeeting,BlackBoard Collaborate
While this is different for every business, for us it was the tracking, reporting, and content management that offered us what we needed initially. We also needed the flexibility of integrating telephony services later on. We also liked that we could add additional seat licenses as the usage grew over time. In addition, once we decided to use Adobe Connect with our LMS, we found it to integrate well with our other technologies and processes.
With a well thought out strategy for usage implementation, and a detailed strategy for content development/delivery, Connect works well for HR and Education. Connect is highly feature rich. In many ways you are limited only by the desktop development tools and your design talent. Between HD video and PowerPoint content with audio, the range of content delivery and tracking is very wide.
Through much research and testing, we were able to integrate Adobe Connect with our LMS for auto-creation of course sections and meetings. So, it is possible to customize the implementation.

Using Adobe Connect

The respresent, students, faculty, and staff. They use it for training, education, instructional design, and meetings. From higher education implementations in the classroom to compliance training from HR.
These 20 individuals represent network infrastructure, HelpDesk, and training staff.
  • Students meeting with their instructors for weekly class session.
  • Staff and faculty meeting with other remove faculty and staff.
  • Delivery of HR training.
  • The integration into our LMS. We were able to automate the creation of class meeting rooms by combining Adobe Connect with our "Section Deployer."
  • Seminars and larger events.
I believe it to offer a wide all the features that an organization needs to track and manage in regards organizational training and education. It also has the right features that support instructional design and instructional strategies. Through good design, the rich interactive features (video/audio/chat) improve the student and employee learning experience considerably.

Evaluating Adobe Connect and Competitors

Yes - We replaced an old version of Elluminate.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
We had an extensive list of needed features. Those features were rated for need and importance. If a product failed in any area, we elliminated it.
I don't think I would change it because it was a very long, very detailed evaluation and implementation.

Adobe Connect Implementation

Our delays were more related to Adobe. It often took days to get answers/
Yes - We work in agile, so we had various "spikes" in order to test the implementation and integration in our development environment. We then, did several iterations of implementations and tests. We then moved to a pilot testing phase, that also includes training.
Change management was a major issue with the implementation - We have 600+ adjunct faculty who need to be prepared to teach, so constant, ellaborated communication has been ongoing for 4 months.
  • Testing - there is no all-inclusive testing product to test load, streaming and performance.