Good workhorse of a product
January 12, 2026

Good workhorse of a product

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Experience Manager

We use it to manage user experiences and licenses. We try and use it as little as possible as we are just the IT administrators but manage it for the admin team as well. We look at what product combinations would be appropriate for new users and manage accordingly. We have been using it for a lot of years and it has got much better.

Pros

  • licenses
  • user installs
  • access / permissions

Cons

  • trying to remove and change access
  • when a name change happens for a user
  • Deleting very historic information
  • its ok for its job
  • its helpful for tracking costs
  • useful for user management
It is not too shiny and things popping in and out. I like that it is a simple interface. I find the usability much better than a number of other admin tools.
  • user management
  • installation management

Do you think Adobe Experience Manager delivers good value for the price?

Yes

Are you happy with Adobe Experience Manager's feature set?

Yes

Did Adobe Experience Manager live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Experience Manager go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Experience Manager again?

Yes

It does a basic job well and is reliable. Very few outages and unavailable times. It is a practical tool that I don't want to see have too many hidden features and extra pointless features

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