Works well for Paperless Processes in HR
December 09, 2020

Works well for Paperless Processes in HR

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

[Adobe Sign] is being used across multiple departments to facilitate paperless processes

Pros

  • Audit trail on documents is excellent
  • Template setup is easy but could be more intuitive

Cons

  • Customer support
  • Users/Groups configuration
  • Editing/managing templates and files
  • Downloading mega email responses is annoying
  • In HR it has eliminated an hour or more of processing time for each new employee on their first day at work, increasing efficiency for the HR department
Ease of understanding the techs who respond, response time. Techs do not always address the issue needing resolved.
The glitches I see from time to time

Do you think Adobe Acrobat Sign delivers good value for the price?

Not sure

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Acrobat Sign go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Acrobat Sign again?

Yes

I use it extensively for new hire on-boarding and HR compliance documentation
Other departments use it in similar ways - the e-signature feature is very useful

Comments

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