Adobe Sign leading the charge to a paperless work space
December 09, 2020

Adobe Sign leading the charge to a paperless work space

Crystal Schabinger | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

Currently we use Adobe Sign for the approval of invoices and other documents. We are able to send several documents, each requiring a signature and coding, at a time to a single individual. Most of these documents have time restrictions and require additional information from the signer. All of these things are made possible with Adobe Sign. The only limitation that I see from our version of the program is the amount of pages it allows us to send, which is capped at 100 pages. It is rare we have documents that large, but there are times. Otherwise, Adobe Sign is invaluable to the work we do here in Finance.

Pros

  • The ability to have multiple signers on a single document
  • The ability to repeat the requirements from one document to all documents within the file
  • The speed at which the documents are sent out to our "free signers"

Cons

  • Larger file uploads
  • The ability to edit the document after upload, prior to sending
  • Adobe Sign creates a fast turn around for payment of invoices
  • Adobe Sign allows us to get signatures from signers no matter where the currently are
I haven't had to contact support often, but when I do, they can usually fix whatever issue I am having within the phone call. I believe there was one instance where it took a few days, but it is very rare that this occurs. They always follow up the call with an email making sure all was resolved to our satisfaction.
Adobe Sign can be used throughout a vast amount of departments within a company. It is a very useful tool that allows us to streamline our processes and strive for a paperless environment. It has definitely met the expectations of myself and my team in how we use it daily to process our invoices.

Do you think Adobe Acrobat Sign delivers good value for the price?

Yes

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Acrobat Sign go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Acrobat Sign again?

Yes

In Accounts Payable, we are required to have approvals for the payment of invoices. Having the ability to send those documents within seconds of receiving them to individuals off-site for a quick turn around is imperative. Having these signatures on the document instead of in an attachment makes it easy for the auditors to move on to the next task.

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