Overall Satisfaction with ADP SmartCompliance
Our company has 25 separate FEIN's and over 700 State & Local jurisdictions. ADP Smart Compliance assists us in paying all required payroll tax deposits and filing all required payroll tax returns. There are many reporting functions in Smart Compliance that are easy to use and keep our accounting department up to date with reconciliations.
- Reporting functionality
- Exception Reporting
- Tax Profile Setups
- Page Navigation
- Turn-Around time in resolving Agency Notices
- Amendment Filings
Do you think ADP SmartCompliance delivers good value for the price?
No
Are you happy with ADP SmartCompliance's feature set?
Yes
Did ADP SmartCompliance live up to sales and marketing promises?
No
Did implementation of ADP SmartCompliance go as expected?
No
Would you buy ADP SmartCompliance again?
Yes
- Filing over 3900 tax returns per quarter
- We've begun to resolve our Agency Notices in-house
- SAP SuccessFactors
- Tricentis Orchestrated Service Virtualization (TOSCA OSV)
ADP Smart Compliance gives us better reporting tools.
Quarterly Statement of Deposits and Client Scorecard are two very useful reports.
If you are a Common Pay Agent organization, be sure to request a CPA expert.
ADP SmartCompliance Feature Ratings
Using ADP SmartCompliance
7 - Tax Team
3 - Tax team supports Smart compliance
- Tax Profile Setup
- Tax Periodic File upload
- Tax Ledger Reporting
- Invoice Reconciliation
- Just Pay Now
Evaluating ADP SmartCompliance and Competitors
- Product Usability
ADP Smart Compliance has given us the capability to more efficiently file our Quarterly & Annual Returns.
No change
ADP SmartCompliance Implementation
- Implemented in-house
Change management was a major issue with the implementation - We are a common pay agent, and having a rep familiar with this type of filing is vital.
- Common Pay Agent
ADP SmartCompliance Training
Configuring ADP SmartCompliance
Become very comfortable with Tax Profile and how to set up all of your Company Jurisdictions
No - the product does not support adding custom code
We have not customized Smart Compliance.
ADP SmartCompliance Support
Pros | Cons |
---|---|
None | Poor followup Not kept informed Escalation required Difficult to get immediate help Slow Initial Response |
No premium support
Using ADP SmartCompliance
Pros | Cons |
---|---|
Like to use Technical support not required Well integrated | None |
- Periodic Exceptions
- Quarterly Exceptions
- Amendment Processing
ADP SmartCompliance Reliability
Integrating ADP SmartCompliance
- Success Factors
- PeopleSoft
We only utilize Employment Tax application in Smart Compliance.
Integration was fairly simple.
Integration was fairly simple.
unknown at this time
- File import/export
- Single Signon
n/a
Utilizing the Certification environment was very helpful in order to test our files.
Relationship with ADP
We were able to negotiate a base rate for our jurisdiction flat rate.
Keep your sales team on speed-dial.
Upgrading ADP SmartCompliance
- not applicable.
- Just Pay Now