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ADP SmartCompliance

ADP SmartCompliance

Overview

What is ADP SmartCompliance?

ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.

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Recent Reviews

Thanks

6 out of 10
March 01, 2024
Tax profile set up, updates. Review, downloading and saving quarterly reports Uploading garnishments. Reviewing wage and tax invoices
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Centralized tool.

9 out of 10
February 14, 2024
Incentivized
I have used ADP for 20+ years. We use ADP SmartCompliance to manage our state tax notices. Its a great place to organize and see the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 11 features
  • Complex Tax Scenario Management (24)
    8.1
    81%
  • Tax Data Reporting (39)
    7.9
    79%
  • Tax Document Management (32)
    7.3
    73%
  • Compliance Administration Management (32)
    7.2
    72%

Reviewer Pros & Cons

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Pricing

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What is ADP SmartCompliance?

ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Type of tax

A list of the different types of taxes that can be filed using tax compliance software.

8.9
Avg 8.4

Tax Reporting & Compliance

Activities relating to tax filing, reporting, document management, and exemption certificate processing.

7.7
Avg 8.4
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Product Details

What is ADP SmartCompliance?

ADP SmartCompliance is a comprehensive, cloud-based human capital management (HCM) compliance portfolio designed as an extension to any HR, payroll, or benefits system, such as ERPs, third party or other HCM solutions. ADP empowers employers to shift regulatory obligations to opportunities by streamlining, automation and reducing the regulatory compliance burden for organizations with a combination intelligent technology and analytics paired with expert service. ADP SmartCompliance is platform-agnostic and is best utilized as a full suite. However, employers have the option to mix and match SmartCompliance capabilities to integrate with their selected HR, payroll, and benefits systems. ADP SmartCompliance is designed to continue to grow to meet the ever-changing regulatory and compliance landscape, keeping employers ahead of demands, changes, and potential penalty scenarios.


The ADP SmartCompliance portfolio includes:

  • Employment Tax: Streamlined processes to support federal, states, and local employment tax filing and remittance.
  • Wage Garnishments: Processing of liens, garnishments of disbursement payments; automated notifications to courts, agencies & employees; and facilitating calls with employees, beneficiaries, custodial parents, attorneys & applicable agencies.
  • Tax Credits: Identity, capture and apply federal, state and local tax credits and incentives for organizations of all sizes.
  • Wage Payments: Electronic tracking and payment options designed to be flexible and to meet the demands of the modern workforce.
  • Employment Verification: Provide credentialed verifiers with secure and automated access to employment, identity and income verifications.
  • Health Compliance: Proactive and unlimited visibility in employer data and business practices to address employer mandates for ACA IRS and applicable state heath coverage and reporting requirements.
  • Unemployment Claims: Managed unemployment claims, insurance and appeals with the assistance of ADP unemployment claims technology, analytics and dedicated professionals.

ADP SmartCompliance is platform-agnostic and able to integrate with existing HCM technology, to shift compliance and obligations to opportunities. The list of integrations shown below is just a sample of ADP SmartCompliance's integrations options.

ADP SmartCompliance Screenshots

Screenshot of

ADP SmartCompliance Videos

Wage Garnishments: An Employer Liability
ACA: The Devil's In The Data

ADP SmartCompliance Integrations

ADP SmartCompliance Competitors

ADP SmartCompliance Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, Canada, U.S. Territories
Supported LanguagesEnglish

Frequently Asked Questions

ADP SmartCompliance is a tax and regulatory compliance platform for midsize or larger companies using an ERP or non-ADP platform for HR and HRMS services.

OneSource Virtual are common alternatives for ADP SmartCompliance.

Reviewers rate Sales and Use Taxes highest, with a score of 9.5.

The most common users of ADP SmartCompliance are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(240)

Attribute Ratings

Reviews

(1-25 of 25)
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Score 10 out of 10
Vetted Review
Verified User
For the most part I have had a good experience with compliance personnel, though there have been times where I don't feel I have received a straight answer and they kind of go in circles. ADP has served me well with the amount of information provided in SmartCompliance, as well as the links to other resources. Clients even received e-mails with helpful information and links where you can obtain further documentation. For example, I was very pleased with the communication sent out about the new Connecticut Paid Family Leave for 2021. While we were aware of it and working on our configuration, each state is different and we were not aware that this state required an additional registration. The notification we received provided the necessary link, as well as a document of instructions. While I am not sure this came out of SmartCompliance, I was very grateful as a tax client to have received it as opposed to finding this out after we ran our first payroll in the new year.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our compliance representative from ADP is very knowledgeable on all tax aspects. What I like the most is that if she does not know the answer, she usually finds someone who does. There have been many times when she has reached out to IT or someone who can help us outside of her area. This is so helpful!
Score 10 out of 10
Vetted Review
Verified User
My client representative is very good at pointing out changes or new features within SmartCompliance. Even though I have used the site for many years, there have been functionalities I had not used, and was guided on how to do so. For example the manual amendment input. This is a great tool if you do not have a need to send a full amendment file and only need to focus on one jurisdiction and your application does not allow an electronic file to be sent for one specifically identified jurisdiction.
Score 10 out of 10
Vetted Review
Verified User
For example, ADP made the setup for the employer social security deferral very painless. I only hope the 50% payback is as easy of a process. Account managers are up to date on upcoming trends. I have also found their backup to be very attentive and responsive. This is truly appreciated.
Score 8 out of 10
Vetted Review
Verified User
We have had mixed experience with the personnel working in ADP's tax department. There are some individuals that are very knowledgeable and there are others who are not that have created challenges for us. My recommendation for anyone looking at this service is once you have found a knowledgeable resource, go back to them with questions or request a dedicated resource.
Score 10 out of 10
Vetted Review
Verified User
We recently renewed our licensing with ADP, the team is very helpful in providing all the details in a timely manner; as the timeline was getting closer and we needed the support to validate in our sandbox before we could migrate into production- the ADP integration team personnel worked with us to review end to end testing; great satisfaction.
July 04, 2021

ADP SmartCompliance

Score 9 out of 10
Vetted Review
Verified User
Incentivized
The customer service with SmartCompliance has been very helpful. We never have to wait for a response for more than a day and they always come with more information than what was originally asked for. We haven't had any complaints with the service we've received thus far. We also receive updates on regulatory requirements from ADP which keeps us up to date on compliance matters.
Score 9 out of 10
Vetted Review
Verified User
My ADP account Manger is the best of the bunch. She is always staying in contact with me in regards to changes at both the federal, state, and local level in regards to tax credit changes and opportunities.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Shout out to Stephanie Trimble and her team. When I started with this company in early 2019, Stephanie and her team rectified an immense amount of tax issues that were dropped in our laps. I can honestly say that if it weren't for Stephanie and her team, we would still be dealing with these tax and compliance issues today.
Score 10 out of 10
Vetted Review
Verified User
Our experience with compliance personnel has been great. The communication is great, they are quick to respond with information and provide assistance when needed. The support that they have provided has assisted with keeping us as compliant as we can. They have also kept track on any pending credits we potentially may be eligible for and notified us. That has helped tremendously since there are times that we are not aware of these.
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