Great for Basic Social Media Management
July 27, 2018

Great for Basic Social Media Management

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with AgoraPulse

We use AgoraPulse for our own internal use. At first, we invested in the platform to run the organic social media management campaigns for a client and then saw it fit to use for our purposes. Now, we just use it as a publishing platform for our own company.

It could be used by the whole company, but it is really only used by myself and I work within the Sales and Marketing department. I use it to queue content and republish older posts. It is also a great tool for notifying me of any engagement we receive across all our social platforms.
  • The Chrome plugin is great for queueing content off the platform site.
  • I like that I can drag and drop my queued content to reorder it. I also like that I can drag and drop my scheduled posts.
  • The duplicate post publishing is great for scheduling across multiple social sites.
  • The fact that I can't interact with other pages other than replying to comments on our posts within Facebook and Instagram. I understand the policy changed but this has gone from a time saver to a time waste.
  • Whenever there is an issue with publishing, it is not that clear what went wrong. I've been trying to publish an Instagram post for two days and it keeps getting a failed error and references an issue on Facebook's policy that doesn't exist.
  • Sometimes my pictures end up getting published upsidedown without my planning them that way.
1 - Sales and Marketing Associate
  • It cuts down on the amount of time it takes to publish posts across multiple social media platforms.
  • Hasn't helped grow our following other than through my manual efforts.
It works well for the queueing content aspect but not well for growing a following.

Agorapulse Feature Ratings

Boolean keyword searches
3
Content planning and scheduling
1
Audience targeting
1
Workflow management
1
Customer interaction histories
3
Bulk actions
9
Lead generation
2
Campaigns and promotions
4
Twitter
9
Facebook
9
Instagram
9
Campaign success analytics
5
Real-time tracking
1
Competitor analysis
1
Role-based user permissions & privileges
5
Mobile access
1