Agorapulse has its finger on the pulse of social scheduling and listening
Anonymous | TrustRadius Reviewer
December 17, 2018

Agorapulse has its finger on the pulse of social scheduling and listening

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with AgoraPulse

Great, intuitive social scheduler, with a brilliant team backing it so no matter what you encounter on your travels across the channels, if you get stuck, there is someone to help! Works across a wide range of core channels, and has options to bulk upload or post on the fly, social listening and a reasonable cost for the functionality.
  • Intuitive to use
  • Clean, well designed layout to the interface
  • Brilliant customer service
  • Open to suggestions for improvement
  • Doesn't have all social channels like Pinterest
  • Needs the ability to download a calendar of content to share with others
  • Additional functionality like scheduling videos through a mobile app such as on Buffer would add to the ease of use for social managers on the go
1 - We use it to manage clients' social media accounts to tie in content with business as usual activity, marketing campaigns and also for social customer service, taking a step out of user's journeys for the simplest enquiries and making sure that any more specific or complex questions go to exactly the right part of our clients business to get a prompt, accurate answer.
  • Easy to track social listening - increasing engagement
  • Easy to schedule bulk uploads- saving time
  • Much cheaper than comparable schedulers - saves money
Better designed than Hootsuite which has a somewhat clunky interface, more reliable than Buffer and Hootsuite in that it gives advance notice when accounts need to be reconnected, far less expensive than Sprout Social but has the majority of the same features, so will be worth considering for many users. But above all the customer support is outstanding and can't be rivalled.
Great for social listening for mid scale companies or smaller ones with a reputation to manage, excellent for finding conversations on your key topics to join in on Twitter, scheduling content in advance to help manage wider marketing campaigns and launching products or services at a specific time. Mobile app is not quite as intuitive but is still very easily accessible.

Agorapulse Feature Ratings

Boolean keyword searches
7
Filtering out noise/spam
7
Content planning and scheduling
7
Audience targeting
7
Workflow management
7
Customer interaction histories
8
Bulk actions
8
Lead generation
7
Campaigns and promotions
7
Twitter
7
Facebook
7
Instagram
5
Campaign success analytics
6
Real-time tracking
6
Competitor analysis
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
Not Rated