The best of its kind for agencies!
August 29, 2019

The best of its kind for agencies!

Robyn Mays | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Agorapulse

As a digital marketing agency, we needed social media scheduling and reporting software that would save us time and improve the efficiency of our work. It is used by everyone in the organization as Agorapulse has a great review process for posts. Therefore, each post is sent to another employee to review to avoid any errors not seen.

Pros

  • Social Media Scheduling
  • Community Management
  • Reporting
  • Social Listening

Cons

  • Brand look and feel could do with updating
4 - 
  • Marketing
  • Client Services
  • Management
  • We are able to significantly save time.
  • The quality of content going out has improved.
  • We are able to provide great reports to clients.
  • Social Listening is an option at no extra cost.
Agorapulse is my favorite out of all its competitors. However, when only managing 5 or fewer channels, Buffer becomes the platform I recommend as it is much more cost-effective.
I love Agorapulse and couldn't recommend it to more people if I tried. Agorapulse makes everything we do run seamlessly. I love the community management and its interface. The reporting is extensive and they are always working on updates and listen to what their customers are saying. Agorapulse is a great cost-effective solution to businesses that manage a large number of social platforms. However, I recommend Buffer to individuals who are only looking to manage a few profiles (5 or less) as it is much more cost-effective.

Agorapulse Feature Ratings

9.5
Boolean keyword searches
9
Filtering out noise/spam
10
9.7
Content planning and scheduling
10
Audience targeting
9
Workflow management
10
7.0
Bulk actions
7
7.0
Campaigns and promotions
7
10.0
Twitter
10
Facebook
10
LinkedIn
10
Instagram
10
8.3
Campaign success analytics
7
Real-time tracking
10
Competitor analysis
8
10.0
Role-based user permissions & privileges
10
Mobile access
10

Comments

  • Lisa Kalner Williams | TrustRadius Reviewer
    Lisa Kalner Williams
    commented 5 years ago
    Hi there Robyn, Thanks so much for sharing your agency's experience using Agorapulse. It's wonderful to hear that you're increasing quality AND saving time by using our li'l social media management tool. You're right -- we're not best for agencies or businesses that have fewer than 10 social profiles. But as you alluded to, our plans all include listening and ready-to-share-and-impress reports -- which is great for busy agencies. Here's to your continued social media success, Lisa

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