Great value despite sometimes glitchy service!
October 18, 2021

Great value despite sometimes glitchy service!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Agorapulse

We use Agorapulse to manage our social media inboxes and engage with customers. It allows us to build a community around our brand and manage our reputation.
  • Reply, like, delete, and hide to Facebook comments
  • Monitor hashtags
  • Check Instagram and Twitter direct messages
  • Glitchy service
  • Allowing team members to see when other members are viewing an item
  • Add social listening to analytics
  • Allows us to manage socials

Do you think Agorapulse delivers good value for the price?

Yes

Are you happy with Agorapulse's feature set?

Yes

Did Agorapulse live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Agorapulse go as expected?

I wasn't involved with the implementation phase

Would you buy Agorapulse again?

Yes

Easy to use
Great customer support.
It is very good for start-ups that don't have a lot of cash but do have a huge social media presence.

Agorapulse Feature Ratings

Boolean keyword searches
7
Content planning and scheduling
6
Audience targeting
5
Workflow management
7
Automated routing and prioritization
10
Customer interaction histories
7
Bulk actions
7
Not Rated
Twitter
7
Facebook
9
Instagram
7
YouTube
7
Campaign success analytics
5
Real-time tracking
6
Role-based user permissions & privileges
6