Gotta try it! You won't regret the 'pulse!
September 12, 2023

Gotta try it! You won't regret the 'pulse!

Emily Anne Buck | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Agorapulse

I love the ease and access of posting to multiple social media platforms all in one place. The metrics are pretty good too. Each platform varies on the metrics so it depends on what you are looking for. As far as the social listening goes, it's nice to be able to filter "organic comments" versus paid ad comments, for example, and be able to respond to your audience. Agorapulse gives you notifications if a post fails as well. Customer service is always wonderful and eager to help! I do recommend AgoraPulse!
  • Ease and access
  • Customer service quick to respond and eager to help; find a solution
  • The ability to post from multiple platforms all at one but also being able to customize each post so they care slightly different, different pics or using hashtags versus not using hashtags for example.
  • I noticed recently, I'll set up a tweet from X (Twitter) to make sure the characters are the right amount, and then I'll plug it into v and it says I have too many characters. I feel like this has possibly changed? I don't remember it doing this before. Don't like that part.
  • I would like to see the ability to use thumbnails on all platforms
  • Certain size videos don't upload to LinkedIn but if I do it directly from the LinkedIn page, it will allow that size.
  • I think Agorapulse has only been positive. I am new to using, only 6 months in, but I think it's a great product to have.
I used this in an old job years ago so I was familiar with a social media planning program, but I don't feel I remember enough to truly compare. However, the little I do remember, I do like Agorapulse better!

Do you think Agorapulse delivers good value for the price?

Not sure

Are you happy with Agorapulse's feature set?

Yes

Did Agorapulse live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Agorapulse go as expected?

I wasn't involved with the implementation phase

Would you buy Agorapulse again?

Yes

Again, just easy to use and learn! Nothing is too complicated
I always have questions and they are always ready to help, including screenshots of my social platforms to truly and visually show me what to do and solve the problem!
Only reason I didn't give a 10 is because there is always room for change and improvement! But I highly recommend Agorapulse to any business using social media. It is a great product with great people ready to help! I enjoy using it everyday and literally can't imagine work life without it!

Agorapulse Feature Ratings

Boolean keyword searches
Not Rated
Filtering out noise/spam
Not Rated
Content planning and scheduling
10
Audience targeting
Not Rated
Workflow management
10
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Bulk actions
10
Not Rated
Lead generation
Not Rated
Content marketing
Not Rated
Campaigns and promotions
Not Rated
Twitter
5
Facebook
10
LinkedIn
8
Google+
Not Rated
Instagram
9
YouTube
Not Rated
Campaign success analytics
9
Real-time tracking
Not Rated
Competitor analysis
Not Rated
Role-based user permissions & privileges
10
Mobile access
9