Good Service, Could improve UX
September 12, 2023

Good Service, Could improve UX

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Agorapulse

We schedule content, manage inbound engagement and review analytics/reporting.
  • scheduling for multi-platforms
  • listens to user feedback
  • it feels buggy sometimes
  • Certain features require many click throughs and dont have a streamline path to access (IE PulseLinks)
  • it has improved our workflows for content scheduling
  • it has improved our workflows for engagement
Planoly
Hootsuite
Later
Facebook Creator Studio

Do you think Agorapulse delivers good value for the price?

No

Are you happy with Agorapulse's feature set?

Yes

Did Agorapulse live up to sales and marketing promises?

Yes

Did implementation of Agorapulse go as expected?

Yes

Would you buy Agorapulse again?

Yes

as mentioned in my past answer - things are hard to find and require many clicks. Could improve UX
quick answers
kind staff - i appreciate that they jump in for each other.
fast to implement feedback
It does what it needs to for us!

Agorapulse Feature Ratings

Boolean keyword searches
9
Filtering out noise/spam
1
Content planning and scheduling
7
Audience targeting
2
Workflow management
4
Automated routing and prioritization
5
Customer interaction histories
6
Bulk actions
9
Lead generation
4
Content marketing
4
Campaigns and promotions
4
Twitter
3
Facebook
8
LinkedIn
8
Google+
3
Instagram
8
Campaign success analytics
10
Real-time tracking
10
Competitor analysis
1
Role-based user permissions & privileges
6
Mobile access
6