Improve the conference call
March 23, 2021
Improve the conference call
Score 9 out of 10
Vetted Review
Verified User
Software Version
Essentials
Overall Satisfaction with Aircall
Aircall is a user friendly app, but I think we all still have [capacity] to improve all the time to be the best. My honest review and suggestion will be if they can work on how to improve the calling performance a bit more that will be great. Also I've faced one more issue while giving training to my fellow employees: when I call a customer keeping my colleagues on the line (conference call), it then shows as [if] someone else has called that customer, but the real scenario is that I'm calling that customer. So if they can add something that in a conference call it will show the first caller's name (who started the conference call) to the receiver that would be amazing.
- The calling performance.
- The calling history filter option.
- Calling your teammate option.
- Conference call.
Do you think Aircall delivers good value for the price?
Yes
Are you happy with Aircall's feature set?
Yes
Did Aircall live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Aircall go as expected?
Yes
Would you buy Aircall again?
Yes