Item: Algolia
Rating: 7
Author: Verified User

Overall Satisfaction with Algolia

Use Cases and Deployment Scope

Used Algolia to power our search bar on our website and help users find products. It helped with autocomplete suggestions as well as product recommendations and suggestions. Solved problems such as incorrect spelling, attribute search as well as FAQ discovery.

Pros and Cons

Pros

Indexing of product catalogue
Autocomplete and correction of spelling mistakes
Filtering and sorting by keyword

Return on Investment

Improved conversions that stemmed from search.
Lowered searches that returned no results
Improved filtering and sorting of Product Catalogue Pages

Alternatives Considered

Amazon CloudSearch

Algolia easier to implement, whereas Amazon CloudSearch is more technical to setup. Algolia is faster and has less latency than Amazon CloudSearch, Algolia seemed to have more features than Amazon CloudSearch

Key Insights

Do you think Algolia delivers good value for the price?

Not sure

Are you happy with Algolia's feature set?

Yes

Did Algolia live up to sales and marketing promises?

Yes

Did implementation of Algolia go as expected?

Yes

Would you buy Algolia again?

Yes

Other Software Used

Shopify Plus, Klaviyo, Jasper PIM

Likelihood to Recommend

For use on sites with diverse product catalogues that may have names that aren't entirely related to the product people wish to purchase. Also useful when products might be referred to in different ways e.g. Nightstand - Pedestal - Beside Table. It would less appropriate for items that have a very descriptive name or where catalogues are small.

Comments

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