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AlphaSense, don't go to work without it!
Updated December 19, 2022

AlphaSense, don't go to work without it!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with AlphaSense

I use AlphaSense to research topics pertinent to the project I am working on. During earnings prep, it's used to establish baselines and to research trends, topics of concern within the industry, and investor interests. AlphaSense is also helpful for surveillance on other biotech's positioning as well as what they may be saying about our company. The platform is heavily used as a monitor for recent news, filings, research, transcripts, and presentations which include topics we care about.
  • Search
  • Access to pertinent materials
  • Broad number of sources
  • Boolean search
  • Finds relevant content quickly within a document
  • Simple to use
  • Copy and paste function from information found can be difficult
  • Sentiment reader does not capture context very well
  • Managing watch list can be confusing
  • Invaluable for understanding the capital market environment and the impact of particular messaging.
  • Deep competitive insights that boost confidence of management's strategic decisions
  • We make more informed decisions utilizing the broad content sources
I use AlphaSense every day. It's much less complicated than other platforms, more intuitive, and provides excellent tools to curate the information you actually need. AlphaSense changed the way I perform my responsibilities, made them easier to complete, and provided a more complete picture of the information and intelligence I require to be highly effective.
I use AlphaSense for daily monitoring of my company's competitive landscape, patent positioning, investor interests, and real-time news and research insights. The various types and a broad number of relevant sources make monitoring easier and faster. My team can understand and convey significant changes so that we react in a well-informed and complete manner.
AlphaSense has better search capabilities, is easier to understand, and the content is easier to read. Bloomberg's advantage is specifically capital markets oriented with their quote system and economic functionality. Even if I had a Bloomberg or Thomson Reuters, I'd use AlphaSense alongside. Thomson Reuters was a poor substitute and cumbersome for intelligence gathering.

Do you think AlphaSense delivers good value for the price?

Yes

Are you happy with AlphaSense's feature set?

Yes

Did AlphaSense live up to sales and marketing promises?

Yes

Did implementation of AlphaSense go as expected?

Yes

Would you buy AlphaSense again?

Yes

AlphaSense is well suited for pulling broker research, preparing for earnings, researching topics of interest, patent search and discovery, and competitor analysis. I use it regularly for information monitoring as an alert system. It's excellent for understanding a topic on a broad level and is less appropriate for a deep dive into highly complex topics.

Using AlphaSense

1 - Investor Relations and Media Relations
1 - They have a strong understanding of search, Boolean search, and content sources.
  • Investor Relations Research
  • Communications messaging
  • Competitive intelligence
  • Patent monitoring
  • Researching indication or mechanism of action
  • Understand what competitors are saying about our company
  • Patent monitoring
  • Clinical search
  • Industry competitive analysis
It's a very helpful tool.

Evaluating AlphaSense and Competitors

Yes - Yes, Alphasense replaced Thomson Reuters and Bloomberg.
  • Price
  • Product Features
  • Product Usability
  • Prior Experience with the Product
I used AlphaSense in my prior positions, which became invaluable to my workstream.
I would not change the evaluation and selection process. I have been quite happy with the variety of information provided by Alphasense.

AlphaSense Implementation

AlphaSense Training

  • Online Training
The person was prepared, attentive, understood the nature of my questions, was willing to work through any difficulties or misunderstandings, was patient, and super pleasant to work with. Great customer service.
It was very easy to understand how to use the system and its functionality.

Configuring AlphaSense

The configurability is just right, but it does take time to understand it.
No - we have not done any customization to the interface
No - we have not done any custom code

AlphaSense Support

My issues are always addressed, and the company rep calls periodically to review new functionality or understand any issues I may be having.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
We did not purchase premium support. I don't need it.
When I needed to set up watch lists and peer lists, the support team did it for me super quickly.

Using AlphaSense

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Monitoring
  • Informational search
  • Curation of source content
  • Sentiment indicators seem to be word oriented without context
  • Timeframe button needs to be a user default instead of 12 months
  • Watchlist button needs to be a different color than the search bar
Yes - It's more difficult than the desktop, so I tend not to use it.

AlphaSense Reliability

It's easy to scale should an organization need or want to.
It's always available and mobile.
I have never had any performance issues related to AlphaSense.

Integrating AlphaSense

Although not heavily used, it's been simple.
None, I use AlphaSense in isolation.
  • File import/export
None

Relationship with AlphaSense

Flawless from first contact to up and running while continuing to create a productive relationship with new product offerings and enhancements.
The AlphaSense team has great training, support, and especially follow-up. They care that you get what you need from the platform, understand its capabilities and that it's easy for you.
12-month contract, quarterly billing, which worked well for my finance department.
None

Upgrading AlphaSense