Best Remote Desktop Access Software on the Market.
November 12, 2019

Best Remote Desktop Access Software on the Market.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with AnyDesk

I chose Anydesk as an alternative to another remote access program that I previously used but has now limited my remote connections. Switching to AnyDesk was the best decision made by the support team of the company I work for.
The software is simple, intuitive and for private use is free. With it you can remotely access a desktop from another computer, which can be added to a contact list, you can transfer files between machines. You can also set an alias for your machines, making it easy to control without having to remember a sequence of numbers to connect.
  • Easy to use.
  • You can choose an alias for your machine instead of a number ID.
  • It has a good mobile app.
  • It does not consume much RAM or slow down the machine upon startup.
  • I wish a free tier was available for small companies.
  • Support for external users has become easier.
  • Fewer complaints from external users in having difficulty connecting remotely.
None of the alternatives we tried were on the TrustRadius list, but speaking of them, none were as simple to use and configure as AnyDesk. All that we tried had connection issues. An example was terminating remote access unexpectedly several times while using the software.
I haven't had to contact support. It's a great program, simple to use, light and with all the features I needed.

Do you think AnyDesk delivers good value for the price?

Yes

Are you happy with AnyDesk's feature set?

Yes

Did AnyDesk live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of AnyDesk go as expected?

Yes

Would you buy AnyDesk again?

Yes

If you need remote access software, AnyDesk is the best option. All features such as file transfer, contact management, remote access, session recording, copy and paste from the host-guest clipboard, and other functions that facilitate support and access on remote machines. The price of the software is also very good.

AnyDesk Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
9
Remote management of servers & workstations
10
Remote Active Directory® management
Not Rated
Centralized management dashboard
10
Session record
10
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
10