AnyDesk is light, fast and user friendly
November 06, 2019

AnyDesk is light, fast and user friendly

John Beveridge | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with AnyDesk

AnyDesk is a relatively new application that we make use of for support on the various software applications that we make use of. AnyDesk is seamless and has helped tremendously.
  • Seamless Connection
  • Very effective remote access tool
  • Great for easily sharing files for connected users
  • Quick installation
  • It should have two-factor authentication.
  • Not sure if it offers blacklisting of restricted users.
  • I also should have a screen lock after inactivity.
  • I haven't had the opportunity to use it for our clients as of yet.
TeamViewer offers support for more platforms: Windows 10, 8, 7, Vista, XP and 2000, Windows Home Server, Windows Server 2012, 2008, 2003 and 2000; Mac, Linux, Android, Windows Phone, iOS, and BlackBerry. It also has two-factor authentication, Whitelist of allowed users, Blacklist of restricted users and Screen lock after inactivity.
The support for AnyDesk is
very efficient according to the users I am aware of...

Do you think AnyDesk delivers good value for the price?

Yes

Are you happy with AnyDesk's feature set?

Yes

Did AnyDesk live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of AnyDesk go as expected?

I wasn't involved with the implementation phase

Would you buy AnyDesk again?

Yes

I feel that it's well suited to internal support requests from within the organization. AnyDesk is also mainly compatible with Windows 10, Windows 8, Windows 7, and Windows XP operating systems, as well as Linux and macOS. There will be systems that it is not compatible with which might limit its use on a broad scale.

AnyDesk Feature Ratings

Screen sharing
Not Rated
File transfer
7
Instant message
6
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
Not Rated
Over-the-Internet remote session
10
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
6
Annotations
Not Rated
Monitoring and Alerts
6
Multi-platform remote control
6