Complete solution for remote access and control
November 12, 2020

Complete solution for remote access and control

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with AnyDesk

While all of us are working from home, there are situations when we need help from our colleagues or superiors. This is where AnyDesk helps. I had so many situations like this. Whenever I get stuck in any issues, my colleagues can be connected to my machine from any part of the world. We just need a strong internet connection for this.
  • File sharing
  • Recordings
  • Address book
  • Security against unapproved access
  • Sometimes AnyDesk automatically disconnects without informing the users
  • In weak network, response might be laggy
  • Large file sharing is not easy
  • Helps for better and quick problem solving
  • Secure tool when we want to work remotely.
  • Slow rendering makes the work difficult.
  • As the AnyDesk address is constant, we do not have to share the ID multiple times with the same person.
  • Always shows a list of recent sessions so it will be easier to connect with people we frequently contact.
  • Innovative, reliable, and secure.
  • Simpler and faster when compared with other remote connection tools.
AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.
Support is really good.

Do you think AnyDesk delivers good value for the price?

Yes

Are you happy with AnyDesk's feature set?

Yes

Did AnyDesk live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of AnyDesk go as expected?

Yes

Would you buy AnyDesk again?

Yes

AnyDesk can be used when we want to fix errors or issues in our clients' machines. It is not necessary to have strong computer knowledge in order to use AnyDesk. It is designed in such a way that anyone with a basic computer knowledge can use it. Network issues need to be managed properly. There are many connection issues that can destroy smooth functioning of AnyDesk.

AnyDesk Feature Ratings

Screen sharing
8
File transfer
7
Instant message
10
Secure remote access with Smart Card authentication
8
Access to sleeping/powered-off computers
8
Over-the-Internet remote session
8
Initiate remote control from mobile
8
Remote management of servers & workstations
8
Remote Active Directory® management
8
Centralized management dashboard
8
Session record
8
Annotations
8
Monitoring and Alerts
7
Multi-platform remote control
10

Using AnyDesk