Item: AnyDesk
Rating: 8
Author: Verified User

Overall Satisfaction with AnyDesk

Use Cases and Deployment Scope

I use on regular basis AnyDesk for conducting training sessions for new teammates since we are a work from home culture. We connect with other department members to resolve our issues in the system be in technical or hardware related. It gives us a higher accessibility compared to other applications for sharing data.

Pros and Cons

Pros

easy to connect or disconnect to any system at any time
very fast, with no buffer
easy to manage since it is a simple app

Cons

Its speed changes based on internet connecivity
It only has a one to one connectivity
we have to manually change screens, there is no shortcut for it

Return on Investment

Helps us to connect remotely
Helps us to resolve queries without going to office or in person
Easier to access the system to know the status than getting the teammates explain manually
When compared with other apps AnyDesk was more effective and fast. It saves us the trouble of communicating manually getting things resolved.

Usability

It serves the purpose for which we are using it. It does not have an option for connecting multi user, but for now single user is working good enough. It is faster than using teams and requesting access to east screen. Once the access is giving, we get unlimited access to the other system till it gets disconnected.

Key Insights

Do you think AnyDesk delivers good value for the price?

Yes

Are you happy with AnyDesk's feature set?

Yes

Did AnyDesk live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of AnyDesk go as expected?

I wasn't involved with the implementation phase

Would you buy AnyDesk again?

Yes

Other Software Used

Sage Intacct, Microsoft 365, Adobe Acrobat, TallyPrime

Likelihood to Recommend

Easy to connect with teammember for solving queries.
We can get the system updated by IT team online without going in person.
It is faster to share the screen compared to Teams app.
Gives us full access to data.

We cannot chose what data to share, since it gives full access to other user. No privacy.

AnyDesk Feature Ratings

Comments

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AnyDesk helps us to connect with other team members easily.