Appian First Impressions
August 24, 2017
Appian First Impressions
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Appian
Appian is starting to be used here. Its use has not yet been decided at the corporate level, the projects that are starting are departmental. Countries have autonomy to decide on the BPM they use, so we do not have complete control over its use of Appian or other BPM, although we participate in the selection and recommendation of Appian.
The type of use is the traditional BPM and also case management.
The type of use is the traditional BPM and also case management.
- Case Management. We like how Appian manages the data through Records. In our view of what a Case Management system should have, Appian is the most complete product we know, only the lack of a State Engine prevents us from giving it the highest score.
- Appian has all functionality included in only one product without additional installations. This include collaboration tools, reports, document management, integration connectors, etc.
- Document Management, Collaboration tools and integration capabilities, always are welcome to simplify the projects. Appian include all of this without additional cost.
- A state engine that can help manage the life cycle of the Cases, which can be changed from the process flows and from the outside.
- We have had some problems with the searches in the document manager, that is something that they have to improve.
- We do not like the management of WSDL documents, which have to be available on a Web server instead of a folder on the server, for example, and to change the endpoints have to edit the WSDL document.
They are far inferior products to Appian. Tibco iProcess is very good but very old, it only supports BPM flows, without Case Management and other functionalities that have been incorporating the BPM over the years. Tibo AMX BPM is a very complex product to understand, develop and manage.
We selected Appian because it seemed to be the most complete product (we evaluated IBM, Bizagi, etc.), which gave us more functionality and at the same time is not complex to administer.
We selected Appian because it seemed to be the most complete product (we evaluated IBM, Bizagi, etc.), which gave us more functionality and at the same time is not complex to administer.