Great Low code - no code Workflow tool in the market!!
Overall Satisfaction with Appian
Appian is a digital transformation tool in which it streamlines and complement human operations in order to reduce highly manual intensive tasks. It is one of the best Low code base platform and we used it for Intelligent automation and Customer management. Since Power apps was more expensive with less features we used Appian to design apps in HRO processes and automated the contract generation process. It was also used in some of the intelligent automation to extract data elements from PDF documents. It can be enhanced to add functionality like sentiment analysis like we have it in other industry standard tools. Workflow automation is what it is at its best currently.
Pros
- workflow management
- Low code no code
- Intelligent case management
- integration with API
- Dashboards and reports
Cons
- More visualisations in the dashboard like Power BI
- LMS based system like Celonis and certifications
- AI & ML functionalities
- Intelligent Automation
- Workflow Management
- CASE Management
- Employees can learn the tool with No prior coding experience
- It has enabled the organization to find solutions to newer problems which arise post covid.
- Improving the efficiency of clients and they can utilize their man force in other important areas
Appian's pricing model and co-selling is more interesting than that of Power platform. We used Appian because of its better case management and the learning curve is also not that huge. Power platform says it is Low code no code but it still requires certain some coding background or Advanced excel expression which is not there in Appian
Do you think Appian delivers good value for the price?
Yes
Are you happy with Appian's feature set?
Yes
Did Appian live up to sales and marketing promises?
Yes
Did implementation of Appian go as expected?
Yes
Would you buy Appian again?
Yes
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