Take a bite out of this Apple Remote Desktop
November 21, 2017

Take a bite out of this Apple Remote Desktop

Aleese Gulick | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Apple Remote Desktop

I use Apple Remote Desktop to login into my work computer remotely. It is two different interfaces that I am dealing with and I have yet to have any issues, if anything it is very fast and easy to use. My whole department uses it if they have a need for it, and it is made available to the whole campus. It addresses the issue of having to conform to using one thing to access your work, makes it easier to get things done.

Pros

  • Fast, this is great because usually remote desktops are rather slow.
  • Group demos, helps me when I am needing to show multiple people things.
  • Ease of use, freedom. Since it is so easy to use it makes it easier to not have to be stuck in front of your office computer.

Cons

  • Initial login, I had to look up how to do it.
  • Since everything is driven with mouse/touchpad. I have lost the remote desktop before and this has caused it to log out.
  • More shortcuts.
  • Able to present sensitive information without removing information from the computer.
  • Ease of access when not able to be at home computer.
  • Makes information easily accessible to help grow the business without customer having to wait or come to you.
I have used the above two remote desktop services and have found it to be much harder than using the Apple Remote Desktop. They are slow to login with a lot of errors, time outs constantly, and interface its self moves incredibly slow. I felt a sense of relief when I started using Apple Remote Desktop.
It works great on business trips and when you have to unexpectedly be off from work. I have also used it when I have to present in meetings across campus. Not ideal if internet connection is poor or you flip between your personal computer and the remote screen a lot, this will cause a time out.

Apple Remote Desktop Feature Ratings

Remote Administration
6.1
Screen sharing
6
File transfer
5
Instant message
8
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
7
Over-the-Internet remote session
9
Initiate remote control from mobile
2
Remote management of servers & workstations
6
Remote Active Directory® management
Not Rated
Centralized management dashboard
5
Session record
7
Annotations
6
Monitoring and Alerts
7
Multi-platform remote control
5

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