Apple Remote Desktop, a must have for your Mac Network toolbox.
January 19, 2018
Apple Remote Desktop, a must have for your Mac Network toolbox.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Apple Remote Desktop
I currently use Apple Remote Desktop to access clients' networks to provide support and run reports on devices within the network, I also use it to access my work network from remote places.
Pros
- Very easy to use, and robust. Apple Remote Desktop provides a wide range of functionality at very low cost
- It does network to network very well ( once setup)
- Working on your LAN (Local area network) ARD is probably the best tool out there for managing Mac networks, with a full array of features, screen sharing, and reporting
Cons
- The biggest flaw with ARD is its inability to map to multiple machines behind a router. Without the proper VPN router setup, you can only specify one machine on the other side of a router ( again without VPN'ing into the whole network)
- The cost for ARD is so low, it's totally a no-brainer, if you manage any amount of Macs on your LAN, then ARD should be in your toolbox.
- ConnectWise Control (formerly ScreenConnect)
I actually use ConnectWise and ARD, if within my LAN. If I have VPN access I use ARD, if it's a new client and I haven't worked on their network or it's too small to warrant a VPN setup then I'll use ConnectWise
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