APS Payroll Is A Great Payroll Partner
June 05, 2025

APS Payroll Is A Great Payroll Partner

Tammy Kerr | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with APS Payroll

We use APS Payroll to process our payroll and to also file and pay our payroll taxes. APS Payroll registers our business in new states when we acquire remote employees. Employees use the eSelfServe feature for clocking in and out. We also use them for our hiring (APS Hire) and our benefits (elections, hiring, termination, etc). APS Payroll also handles our W2s and 1095s.

Pros

  • Payroll Calculation And Processing
  • Tax Calculation And Processing
  • Time Recording
  • Reporting

Cons

  • The GL function is more complex than need be and needs a TON of manual setup; making changes is very time consuming.
  • The Holiday setup is completely manual (every year) but could be a little more automated, such as allowing you to select "every Thanksgiving/Memorial/Labor day" as holidays; those such as Christmas and New Years which fall on different days could have a policy such as "if on a weekend, date the previous Friday" or something.
  • The timeclock feature does not alert employees if they have missed a punch, and they won't see it unless they view their timecard. A simple notification on the eSelfServe screen when they go to clock in would be very beneficial.
  • Having our hiring, timecard, benefits, and pay all in one makes it easy to keep things connected across platforms and reduces duplicate efforts, reducing manhours needed to handle the payroll process, such as not needing to import time from external clocking software, not needing to enter new hires manually, not needing to add employee benefit selections manually, etc.
  • APS Payroll is a reasonably priced payroll solution, which allows our company to remain competitive and we have saved payroll costs over other platforms that were more expensive and provided less.
The APS Payroll software is very easy to use, and it is easy to train new employees on it. The APS Payroll support team is very helpful and response time is quick. It is easy to enter/change employee information, adjust salaries and benefits, etc. New features have also been added that makes it even better, such as being able to set up your own income/deduction items.
We used Intuit Payroll when we used Quickbooks, then Paychex when we left Quickbooks, and APS Payroll has been the best of them as far as price, the ease of use, and the ability to do what we need.

Do you think APS delivers good value for the price?

Yes

Are you happy with APS's feature set?

Yes

Did APS live up to sales and marketing promises?

Yes

Did implementation of APS go as expected?

Yes

Would you buy APS again?

Yes

APS Payroll is an easy to use payroll system, and integrates well with some things such as the APS Hire feature, which handles onboarding, and the eSelfServe timeclock feature. It exports well to Quickbooks, but is only ok with NetSuite. (It works but is a completely manual process and takes a lot of setup.) Our tax registration and filing has been fine and we're always apprised of any tax discrepancies such as small Unemployment overages/underages when filed compared to what was withheld.

APS Feature Ratings

Payroll Management
9.3
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
9

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