Why I like Storyline 2
Teg Griffiths | TrustRadius Reviewer
Updated September 30, 2015

Why I like Storyline 2

Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

2

Overall Satisfaction with Articulate Storyline

Articulate Storyline 2 is used by the training and development team. It is a flexible tool that helps develop not only technical training but also soft skills. It is important that we develop proficiency with a single tool as opposed to trying different tools for different scenarios.
  • When recording technical training I love the ability to edit individual slides to show what you want.
  • The ability to develop in layers provides great flexibility as to the amount of options that you can provide on a single slide.
  • Triggers and variables allow you to control the user experience and display content/navigate based on the users responses. Leading to much richer solutions.
  • Editing a movie can be a little labor intensive and slow at times especially when there are a lot of slides to edit
  • Ease of use has been key. Those with more technical experience are able to take more advantage of the triggers and variables.
Also evaluated Captivate 8 as this does have an Adaptable layered configuration.
The only issue I have currently is that it does not have an adaptable option. If this is important to you then you should not use it.

Using Articulate Storyline

3 - The function is the elearning team although not everyone is a developer. We have only one dedicated developer with two other people who assist in applying simple updates, evaluating content and publishing for the LMS. We have API's connecting our front end to a Moodle LMS and the remainder of the group ensure that reports and the end user experience is all that it should be.
4 - We have an intern who acts helps publish and upload the content to the LMS as well as a product manager that sells and manages the content with customers and partners. There are also two technical specialists who work on the interface and API's between our platform and the Moodle LMS.
  • Industry overview, we are in application security and a large component of our training is based around understanding this topic.
  • Providing understanding around attack vectors, how applications can be hacked and what we can do to protect ourselves.
  • product specific training.
  • We are using a lot of video to demonstrate how attacks are conducted as well as how to remediate code against attacks.
  • Using Videoscribe as a tool to create the opening segment of a module.
  • Product specific training. We currently only train our customers using product agnostic training.
Articulate provides us with the flexibility to be able to create solutions from a technical as well as a theoretical perspective.

Evaluating Articulate Storyline and Competitors

Yes - The truth is, it did not replace another product, but other products were considered in the evaluation process. ActivePresenter was an interesting tool that had a lot of functionality and was very cost effective. Captivate with it's supposed Adaptive framework was a consideration but it is too linear and it takes too much effort to get it to do more advanced things. However, for pure tech training I think it is still the best available.
  • Product Features
  • Product Usability
  • Prior Experience with the Product
I have been using Articulate for a number of years and it provides the ease of use and flexibility to create more advanced technical content. Being able to embed items created in other applications seamlessly was also a key factor in selecting Storyline as a product of choice.
There are other emerging products in the market place. I would take a step back and rethink whether Storyline is still the go-to tool. For example, there is now a greater need for an adaptive solution and Storyline has not yet got the product that fills that niche. In fairness, to the best of my knowledge, neither has any other product.

Articulate Storyline Implementation

Look at what you are aiming to produce before choosing the tool. There isn't a single tool that I would call and all singing all dancing market leader at this point. They all have their strengths and weaknesses. You should also look at your team and resources. I find that sourcing graphics, audio and video as being as big as using the tool itself.
Look at the features of the tool before you begin to storyboard. If you know how the product works and what it can do, it can effect how you go about building your solution.
Change management was minimal - Other than having to employee a product specialist there was no real change. Most of the changes came about as a result of implementing an LMS which is not the topic of this review.
  • None, see previous re LMS

Articulate Storyline Support

Articulate themselves can be flaky at times with their direct support and seem to be choosy as to what they respond to. However, there is a terrific community around the product, second to none that will provide you with 95% of your support needs.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Not kept informed
Going back to a previous response, exceptional support tends to come from the community and not necessarily from Articulate themselves. it can be argued that they have set up this community and have helped it flourish so kudos to them for making it so.

Using Articulate Storyline

There are some quirks around video editing and replaying audio that makes it feel a little clunky. It is easy to get around this but it slows the application down A LOT, especially when editing a video spread over a number of screens.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Layers are a particularly elegant feature.
  • I love the triggers they allow enable me to add complex actions very quickly and simply.
  • Being able to control content using variables enable you to make much more interesting content that adapts to the users input.
  • using the video editing function is really slow and cumbersome.
  • When trying to review a slide with audio it responds really slowly.
  • The fact you have to work locally in case the file corrups is not useful, especially in this day and age of connectedness. I have to back up to a network at the end of every day, jsut because.