Great system for efficiency
Updated January 24, 2014
Great system for efficiency
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- ATS, Onboarding, HRIS
Overall Satisfaction
Ascentis was used for recruiting, employee records, payroll and timekeeping. It was used on the administrator side by human resources and payroll. The users of the system ranged from applicants, both internal and external, employees for timekeeping and payroll and managers for all portions. This system was put into place in order to sync human resources and payroll functions for a more streamlined process for all. It was very beneficial by having one location to store all necessary data in these areas.
- Creating synergy amongst departments
- Applicant Tracking system was very robust
- Customer support was quick to respond and easy to reach even after implementation
- Data flowed well from module to module
- Many opportunities for adding to the product after implementation
- Changes made to system were done so in a timely manner
- Applicant tracking module could use the ability to "mass print" resumes and applications
- HRIS portion has small windows and text boxes that can tend to cut of text
- More ability to track leaves
- Better efficiency in the recruitment processes
- Time saved on data entry due to process flows
- Ease of use makes for painless training of staff
- Single sign on feature is AMAZING
- Paylocity,infinium,ivantage,iApplicants,Ultipro
As compared to other systems I have used, Ascentis definitely had the simplest implementation and best support. I think the visual appeal could use some work but the functionality is there and ultimately that is more important. This system removes much data redundancy that allows for a lot of time saved.
Product Usage
1200 - Payroll and HR were the primary users however the entire agency used the timekeeping system.
4 - Human Resources Generalist and Human Resources Manager supported the HRIS side. Recruiter supported the applicant tracking system. Payroll supervisor supported the payroll side. All were experienced in their respective areas.
- Forwarding resumes
- Entering work time
- Paying employees
- Requesting time off
- Elimitation of routing paper for signature
- Empowering employees to take more control over their information
- Saving time
- Elimination of paper employee files
- Digital signatures
- Training
Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - Yes, any time there was an issue it was resolved very quickly. The support team really seems to take pride in their product.
I had to take over the product after another staff member had already been introduced to the system. Even though they were having to retrain me, it never seemed like they were bothered by it. I was easily able to get up to speed and launch the system by the target date.